Items bought as gifts and they arrived well-packaged and in good time. I was pleased to find a gilet which was made in the UK and which was affordable.

I received the wrong colour holdall. I emailed and had 1 reply asking for a photo so I sent a photo with the bag still in the paper. I didn't hear anything so emailed twice more. I then called them and no one answered, I was on hold for quite a while until the call ended. I called up again the following day, I work so can only call during lunch. I finally got through to them and spoke to Katrina, who was helpful, I sent Katrina the emails that I had sent over, she said they were not going through so she gave me her email, which did go through. Katrina advised me to return the bag and that the colour I wanted was in stock amd would be sent out. I have returned the bag, and emailed Katrina to let her know and wanted confirmation if the bag I wanted has been sent out. I haven't had a response. I will have to call again and mist likely have to use up my lunch hour again to set this out. I've already paid £92.99 for the bag, among other items. I also purchased another bag and the straps are not that good, they don't stay on my shoulder. So all in all, not a good experience for me. I hope that my experience will improve after calling again and receiving my bag. I would like to update that since I made my review, I was contacted by Jordan who had managed to receive my email. A bag has been sent out and was delivered today. I've not yet seen it but I am hopeful it is the right one. I understand this is a busy time of year, as I did reiterate in my emails to you Another update: The wrong colour bag was sent yet again! This really is beyond a joke now. After letting Rydale know about the colour being wrong again they did rectify the issue and it all got resolved. I'm pleased to say that after the first issue, they actually went above and beyond to assist me, for which I am incredibly grateful. With many thanks to Jordan, Stacey and Kelly

Came quickly, right size good price, good quality. Can't ask for more than that!

There was a problem with the address why Evri couldn't deliver.but Rydale insisted the parcel was list in transit E ri stated something total different. Rydale customer service is appalling just dont get back to you and when they do they very rude as for the good will what a joke when I had already payed for next day delivery

Love this coat, even nicer than the picture

Fast. Efficient , reasonably priced , just what my husband wanted

Arrived had issues with Evri actually delivering it on time, good quality and good price

Very impressed with the fast efficient service

Delivered on time

How do I get this company to stop sending me emails? I've never signed up for emails, I've never bought their products (and, reading the reviews I never will) and as far as I can remember I've never intentionally visited their website. I want nothing to do with them. I've repeatedly requested they unsubscribe me but they don't do it. They're out and out pests.

Prompt delivery and lovely quality shirts - I now have all 3 colours of the Charlie shirt so I can ring the changes!

Very good service

The ladies coat we bought is of good quality, with vibrant colours and was well priced. In addition, it was delivered exactly as was forecast by Rydale. We would certainly look to buy other items from the company.

Submitted a complaint two weeks ago about boots that cost over £100 and fell to pieces within two weeks. Got no response. Submitted a negative review, still no response. I had hoped that this would be rectified quickly and I’d be able to post another review to that effect but that’s not the case. Unfortunately I have to STRONGLY advise against ordering from Rydale, my experience is that the products are poorly made, last less than two weeks and then they simply do not bother to come back to you when you complain about it. Really really disappointing service all round.

Quick delivery of a (second) great product.

Excellent service!! Very speedy delivery and love my new coat, quality is amazing.

Good experience easy to order and quick delivery.

I had a wonderful experience with Rydale. I ordered a size 12 which I normally are but it was to small, so returned that and ordered size 14. This arrived and was great very happy customer, the whole experience was quick and efficient, great customer service. Highly recomment this company. :)

Very easy and fast transaction. I ordered a ladies gilet it arrived right on the promised delivery date, the item was good quality and true sized. Rydale communication was great keeping me informed of order progress and delivery estimate. Thank you

Ordered and payed for the next day delivery, it arrived on time and when I looked at it, the product was excellent, good quality and finished off well. Unfortunately it was to big, so the the return process was simple and easy to return the item . My only issue is that it may end up being 3 weeks before I receive my refund. So not allowing me to reorder a smaller size 🤔 before Christmas.