Swift response 👌

Quick refund

A prompt response to my ticket refund application; no quibble and money returned to my account in a very short time. Couldn’t ask for more considering the medical emergency and the ensuing stress and worry that initiated the request.

took to long

Requesting my refund was very easy. The request was complete within a week. The whole process was hassle free and exactly was promised.

This was an amazing, simple process, with a very quick result. Thank you.

Efficient service for a refund

Instructions were very clear on how to apply for a refund. I followed instructions correctly and within 2/3 days my refund application has been reviewed and actioned. Money was in bank maybe day 3/4.

It was so easy to get my refund for a show I can no longer attend the refund was quick, too. I will definitely purchase this protection plan for future tickets.

Due to going through a stressful time as a family I was getting in a flap with the form but once I calmed down it was really quite easy. Refund was given quicker than expected so very pleased with the overall service.

It was an easy experience. I followed the instructions and I received refund in 3 days.

The service was much faster, which I greatly appreciated. I would just suggest that an option of which seats to refund is added so that you refund the proper seat and there is not a discrepancy with the theater. Otherwise, I would highly recommend the service

Straight forward to make a claim. Refund paid promptly. Thanks

Fantastic service. Easy process to request refund of my tickets. Refund received earlier than anticipated.

Easy to use on line application form Quick response

Fast & straight forward

Fast and no hassles

I disliked the fact that when you fill out the form initially you are told that proof of certain things are acceptable and eligible for refund then once the forms processed you have emails stating that you need to provide further. My refund toke over 2 weeks because they wanted more information when they had everything I could give them. I purchased the ticket protection for a reason and at one point was told I was not eligible which was disheartening and over the Christmas period where the doctors aren't running on normal hours it was near on impossible for me to get what they wanted even though they already had all the information they needed - the whole process could be much smoother

Very easy to apply for a refund, money back in my account within 48 hours. Will definitely be taking out ticket protection in the future.

great service made up for the disapointment of having to cancel