i placed an order for a waistcoat for my wedding in 4 days off the website, i was then send a refund and an email that they were out of stock, a customer service rep informed me that the stock had been miscounted, she agreed to send a replacement to me free of charge. Thank you to the rep for your helpful response and resolution.

I ordered 4 purple ties, 2 squares and 4 cufflinks, beautiful quality, and excellent delivery, I got them within 48 hours of ordering. Well packaged. Great company.

Wow, ordered 2x ties and pocket squares with free delivery on Tuesday and they arrived the very next morning! Excellent price, quality and service.

I stumbled across this site as i googled a pink polka dot tie and pocket square. They had exactly what i was looking for although i was dubious as it seemed very cheap but i ordered anyway. I ordered around 3 pm and had the items next morning by 11am. The colours and quality of the items were fantastic for the money. A great find and will certainly be using again. Great service and products Thank you

I couldn't find a plain green tie needed for a funeral. I looked online but was worried about timescales as I needed quickly. I ordered from DQT as they offered free first class post delivery. The tie was a bargain at £6.99. I ordered it on Wednesday afternoon and it came in Friday's post. Well impressed, would definitely use again.

Ordered two ties/hanky sets as a sample for my wedding and they arrived within a couple of days. Sent one back and ordered another 5 sets of the other. Refund sorted within a week, 2nd ordered arrived within a couple of days. No problems at all, very happy with the quality and the dispatch times.

Made a purchase online, DQT charged me twice, identical transactions one after each other - not my fault - didn't get sent twice order, they simply overcharged me. Tried to resolve with them once I discovered the theft, they (Lora) was absoultly useless, wasted far too long on the "Chat" trying to resolve. Luckily I paid by a credit card so phoned my provided who reversed the second payment taken. They promised to contact me (they had my email, mobile and address) to address the problem but didn't bother. Don't trust them. If you must by from them use a CREDIT not DEBIT card for the added protection that provides you when your payment is taken twice!

I order 3 waistcoats with bow for my kids once I payed I got a confirmation that I will received them next day now after 4 days I didn't received any . today they send my an email after two emails from me to check what happen they asked me to confirm my address. Still waiting :(

delivered within 36 hours , good quality for price, will order again

Easy to order products, however returning them is another matter. I had to request to return then and fill in a form, then got questioned by email 2 days later why I wanted to return, then had to follow some long process of printing the email for authorisation and sending the packet back. I would use other companies first in future just because of return process. When you are buying something online the process should be made as simple as possible for the Customer! Take a look at my tuxedo's process. much more efficient.

ORDERED WAISTCOAT AND BOW TIE IN BLACK. RECEIVED WITHIN 3 DYS. GOOD QUALITY AND PERFECT SIZE.

Really nice tie for a good price, was shipped to Canada within few days!

The quality was exactly as described, and shown on their website. The delivery and despatch of my items was incredibly fast. I would warmly recommend this company to anyone looking to bulk order ties at a good price for events such as weddings/Birthday celebrations or school balls.

This is the only shop I use to buy a good looking waist coat. This is not the first time I have used it they are very good quality and they do get you noticed. I went to a function and the amount of people that came up to me to ask me where I got my waist coat from.

Once again it was my responsibility to ensure that I order sufficient ties and handkerchiefs for the protocol/ushering team for a wedding and once again DQT didn't fail!!!! As a result of their fantastic service....I'll continue to be a customer of DQT!!! Thank you so much for making a stressful job much simpler

Friendly and great service. Very fast shipping!! I ordered it on Wednesday, it came on Thursday morning.

We purchased a fair amount of gear from DQT waistcoats, handkerchiefs and cravats, the pre-sales communication was excellent however after we received the order one of the wait cost buttons was missing thus making it useless. We contacted DQT to tell them we want to return this for a refund (and yes this was well within the 7 days return policy!) We were told to simply to use the spare buttons which are supplied with most garments these days and sew it on ourselves. Surely this cannot be correct as the spare button is meant to be used after a button eventually falls of by 'wear and tear'. DQT kept on refusing to do anything about it, and they wanted us to return this faulty waistcoat at our own cost. To date we never got our refund or a refund on the cost it had sent us to return this waistcoat to them. Reported to trading standards, whom have requested further information about this, and we certainly wont be using DQT again. Just to add.. We ordered Burgundy Cravats and Handkerchiefs, the color was nowhere near Burgundy it was more like a bright red! DQT blamed all our of computer screens and mobile phones claiming that they was not displaying the color properly and their picture was 100% correct. I have noticed that other people have complained about the color issue too! DQT told us it was only us guys who have ever complained about this.This was told my a customer service rep called [name], who was very rude, uncooperative and was clearly not willing to help.

I like how easy it was to choose combinations of tie/accessory, and the massive choice of colours. My only suggestion for improvement would be that some of the ties we got were exactly as expected but some were quite different from the colour shown in the website (turquoise, mulberry) - I wonder if the colour in the photos could be improved to more accurately match the material.

I would not hesitate to buy from DQT again as the items were as described and the delivery, in addition to being free, was also very quick. I was very impressed.

Ordered the tie at 12.02 - really simple and fast check out and got an email at 12.15 telling me the item had been dispatched!!! Excellent speedy delivery, great customer service and item was just as described. Thank you so much!