Fantastic and painless experience. Purchased high end kitchen appliances that would have been too expensive to buy in Australia. Goods were professionally crated and arrived in one piece; and communication was exceptional. Had a minor issue with an oven door and Fesal replaced and arranged installation under warranty, no questions asked; has taken a little time, but satisfied nonetheless. Good people to do business with; highly recommended.

Excellent service, lots of updates, slight delay in shipping but that was TNT's responsibility.

I bought an Ilve oven from Fesal. All the communication and transactions were online. The process took a little longer than I expected, but the product, service and packaging for importation were excellent.

Great customer service, I'm always paranoid when making international online purchases but they made it all very simple and straightforward. I really appreciate it!

Excellent service! We needed replacement parts for our showers that were not available in the US. We talked by phone on thier US line and they shipped the parts quickly and had great prices.

I bought an Elica cooker hood from Fesal and when the electrician tried to install we found that one of the part was broken. I contacted Fesal and Antonio dealt with my issue. He was polite and efficient in all correspondents and I couldn’t have asked for more. The replacement came 3 weeks later and I now have a working cooker hood. I cannot reccomend this company enough and would definitely buy from them again. You only know if a company is good when you have a problem. Thank you to the Fesal Team. Keep up the good work!

Excellent service.

Excellent service throughout the delivery process: kept informed at all stages. Product arrived well protected . 100% recommendation as to service.

I was not only very happy with the pricing, but also very impressed with the level of communication from Fesal, who updated me almost every 2 weeks regarding the progress of my shipment. Very professional and big thumbs up. Thanks

everything was very good, only the delivery time was a lttle bit long, but this was more up to the manufacturer. Fesal is highly recommended

Excellent service throughout the delivery process: kept informed at all stages. Product arrived well protected and ahead of anticipated delivery date. 100% recommendation as to service.

Really helpful staff who provide prompt service to queries. Wonderful follow up too. Products are great (we purchased a under mount sink and tap) , would highly recommend.

Excellent price, excellent product, excellent service, incredible packing and simply one of the gems of a company that makes you think why can't they all be this ruddy good. :) Thank you very much, your service has been truly outstanding.

I was happy with my experience with fesal and very happy with my new Gaggenau ovens. Thanks to Filippo and the staff. Tracie

Excellent and fast service . Never had that online experience before . I got food warmer and coffee machine. Haven’t used the products yet cos my house under construction but very happy with their service specially Filippo .

Competitive pricing and great communications, they reply to emails within 24 hours. My items were delayed around 4 weeks from the quotation, but arrived safely, 40% cheaper than local greedy retailers and packed in a wooden carton. Great service.

I ordered an elica cooker hood that was shipped from Italy. Their communication right thru the process was excellent, the way it was packaged was better than excellent. This is a real 5* company. One small item I am still awaiting an invoice for the product.

Excellent communication, prompt delivery, highly recommended

Initially the product was unavailable to ship as expected, but the company kept me informed so that I was not left in the dark. I always knew what was going on and when to expect my shipment. Thank you.

Good communication!! Good service!!