Mohit was very helpful

Denis was so helpful, im new to epos now and im so happy I changed, he was great thank you so much

Great help from Mohit Francis. Problem resolved quickly.

Great help from support with quick response

Son unos estafadores

We needed our new card machine to be connected to our till and this was done hassle free in good time by Mohit Francis.

Good and professional work

Very helpful staff. Got fantastic support from Mohit.

Denis helped me sort out my changes in MFA settings so that I could access financial reporting. He quickly understood that I had got myself stuck and locked out of my account and raised the necessary support tickets to sort me out, as well as telling me what to do if I was still stuck! Once the settings were all sorted out, I was able to access a payments report with EXACTLY the information that I needed :)

Euan Thomson was fantastic. 5 stars!!!!! Unfortunately the sales team promised me functions that were add on's ££. This could have been made clearer at the onset. The start up process was made very easy due to Euan. He was very patient and very knowledgeable.

Helpful and efficient.

I have WiFi issues and had constantly switching till solutions. I was introduced to some magic at epos and the card machiene works automatically without any issue. Thanks guys

No matter what the negatives say. I have been served well and happy with the system. Thanks guys

Top man 😎😎👍👍

I got the system last week and the sales guy offered a free printer ! I mean that's a nice gesture

I urgently wanted a till and they delivered the next day! This is amazing

Very happy with the service EposNow has provided me with.

The POS was fine our complaint is customer service was not just horrible but mostly nonexistent. I filed SO many tickets that just went unanswered, Then I would get an email telling me they were closing the case because of how long it had been open and inactive! Then cancelling was a total nightmare, we asked for a shipping label, and they stalled and kept billing us for months. We use someone else now and get awesome customer service immediately! check my review of them Updated Oct 15, 2024.

Their back end is buggy. Updates on pricing do not reflect into the till. Support would only prompt you to sync the back end with the front end and I wish that would resolve the problems. The web app itself is terribly problematic. You may have to change the price on items multiple times with no luck and only after spending hours with their support they always find some patch work/work around to assist you with that. Also for new accounts be aware - The 'dedicated' manager the promise you during sales is deceptive. The dedicated manager would do absolutely nothing other than redirecting your issues/inquiries to the support. Tbh I am shocked with how bad tech they've got especially for the branding/establishment they've got in the market!

The team at EPOS now have always been very helpful and quick to respond. I spoke with Mohit this time and he was great, friendly and understandable