Joel lopez ha atendido muy correctamente mi solcitud de incidencia. Y ha sido resolutivo con la gestión. Recomiendo el servicio

Joe was very informed with the changes that affected the system and navigated through the trouble shooting process very quickly and efficiently. Joe sorted out my query completely and was pleasant and professional,she is very good at her job!

Efficient. Easy to follow

My query was dealt with quickly and professionally by Johan Tao. He was very helpful and steered me through the resolution of my query in an easy and pleasant manner. Top Marks Johan Tao

Mohit Francis was a star and sorted everything vewry quickly

Nos resolvió muchas dudas muy satisfecho. Gracias Alejandro.

Love it!!!!

Service is amazing.

At the beginning it was too good to be true. Yet I bought the system. Specially the offer during Black Friday! But I was wrong. Nothing to complaint and it works fine

Yovanny Jimenez He is very good It was very friendly and he was completely assisted I am very happy to talk to you

Diego was fantastic... Listened to my issue, checked everything and solved the problem. Diego explained what I could do if the issue returned too!

We’re a small business that relies on daily payouts to operate. EposNow has once again frozen our payouts—this time holding $30,000 of our funds—with no explanation, and no resolution in sight. Even worse, this isn’t the first time. In the past, they’ve withheld over $200,000 from us across multiple incidents. Each time, we’re left chasing down answers while our business suffers. Now, despite previously being able to resolve these issues directly, support refuses to speak to me because I’m not the “primary contact,” even though I’m the one running the business. They’re stonewalling us during a critical cash flow freeze. This kind of unreliability and lack of transparency is absolutely unacceptable. If your business depends on timely payouts and competent support, I strongly urge you to look elsewhere.

Jess was amazing Calm,took time to listen Resolved everything that needed resolving Excellent service Thank you

I got through to an operator in good time and he resolved the issue promptly. This was very important since we were unable to take payments and time was of the essence.

Fantastic service 👏 thanks for all your help

John H helped me update my details today. Very helpful and patient with me- I’m not the best with technology. Thank you

Speaking to knowledgeable team member makes all the difference. Well Done

Noah Keeler was very professional and resolved my issue after being back and forth for weeks. Excellent customer service.

He was so helpful and was able to fix my issue I was having with no problems and let’s not forget how patient he was in mid of helping me I had customers so it took longer since I had to be using my til.

I've had nothing but great experiences using this epos now. The platform is easy to navigate, customer support is quick and helpful, and everything works exactly as expected. It's rare to find a company that delivers consistently on its promises, but they absolutely do.