spoke to Mohit Francis gave quick and great service

Aarya was amazing so helpful and fixed my problem a complete superstar

Excellent support

Mohit Great experience.

Joel Lopez excelente servicio, atencion adecuada todo perfecto

Mohit Francis was extremely helpful today with my payment settings

Cam was very helpful and efficient, resolving my query with ease.

Monit was brilliant and efficient

We have had multiple issues with this "service" and we have not even processed a single transaction. First we were sent a dirty device that was "refurbished." They did not even clean the machine which was covered in a sticky substance. Then they forgot to send us a charge cord for the device. Then the replacement device was broken. The battery did not hold a charge. Next, someone got into our account and was using our account loading over a thousand products. Then, we were told that we would not be billed until we started our season in April. We were billed the end of March. When I called to complain, they billed us twice for March. IT all sounds good, but too many issues and we have not processed our first transaction. We do not need these hassles while trying to run a business. Defiantly looking for another system.

I had an amazing experience setting up my Epos Now system with the help of Keir. They were incredibly knowledgeable, patient, and made the entire process smooth and stress-free. I’m really thankful for the great service and support. Highly recommend Epos Now and their fantastic team!

For the 4th time my money has been illegally held from this company. It is happening again and again . I was told this was going to be investigated and fixed, but nothing has happened....oh yes actually something has, they kept my money again. This is so frustrating! Not delivering their service on time repeatedly is very unprofessional and very unacceptable..considering how expensive this company is, between fees and charges they apply...I am really looking forward to change company and go for something simpler that delivers the money on time with less charges. For now I have decided that I will put a review all the time they keep my money ...and I am still waiting for them to get in touch.

We had a network issue with our Eposnow till where I contacted technical support and Mohit Francis was assigned to the call. Who connected remotely and talked me through the processes to resolve the issue. Being non technical Mohit was excellent in explaining what I needed to do and get the issue resolved. Thank you Mohit

Nikil was very helpful. Fixed all my problems. Thank you so much

Just had a call with Aliya and she couldn't have been more helpful , excellent service

Tuve una excelente sesión con Camilo Cadavid. Fue muy paciente y respondió detalladamente todas mis dudas. Además, me enseñó paso a paso cómo realizar diferentes procesos, lo que hizo que todo fuera mucho más claro y fácil de entender.

I ordered/purchased the EPOSNOW System and then got "buyers remorse" as I had a lot going on and felt that this was not going to be the right fit. Terry with EPOSNOW was great listening to all my concerns and addressed everything that I had mentioned. He followed up the next day and continued to stay in contact with me to help me navigate the shipment and the process. The trainings have been great and I am more than pleased with the system. The customer service has been great and I can always get a hold of someone when I have questions.

Id like to say a huge thank you to Miles Woodhouse for all his hard work. This guy has gone way and beyond to help our company with a variety of tasks. Nothing is ever too much trouble, he is very efficient and super friendly too. Eposnow are very lucky to have this guy, his efforts go along way to ensure they keep our business year on year.

very patient and helpful. great customer service

The agent Mohit Francis was very helpful and patient and helped rectify our issue quickly

Mohit Francis Is very helpful and friendly