www.splashdirect.com

103, 29 Broadwater Road, AL7 3BQ, Welwyn Garden City
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3.50
Based on 823 Reviews

5

46.05%

4

10.57%

3

6.32%

2

7.78%

1

29.28%
About www.splashdirect.com

Established in December 2001, Splashdirect is the UK's fastest growing online bathroom retailer. They offer over 3000 bathroom products, encompassing their own label line and leading industry brands, to provide everything from novelty toilet seats to freestanding baths. Their business philosophy is simple: Give consumers and businesses what they want, when they want it. They have a dedicated UK-based customer service team, made up of individuals with expert product knowledge. They are on-hand to assist you with any problems you may have, no matter how small.

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Michael Mace
United Kingdom | 25 January 2015

They were moving warehouse when I ordered and and I did not find out till I ordered which worried me , but it worked out ok and was very pleased with the products would recomend Also all the enquires I made were with pleasant young ladies, thanks

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AJO1
United Kingdom | 25 January 2015

The push button on the toilet I bought was not able to screw into where it should- to hold it in place (my plumber had to make a make-shift clamp to stop it falling through). I made several phonecalls, sent numerous emails with photos to explain the problem clearly. I even contacted the director out of frustration with the idiot replies I had so far received- he was no better. Not once was I even apologised to, the staff seemed intent on not understanding the problem (head? brick wall?) even with the photos which showed it clearly to anyone with half a brain, and the final result was them sending me exactly the same part (that didn't fit/wasn't suitable) During this time the flush mechanism itself then stopped refilling automatically. I have given up and bought a new toilet! (from a different company, obviously) Absolute rubbish. Dreadful company. Avoid.

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Michael Neal
United Kingdom | 24 January 2015

Found this company through Google They had exactly what I wanted and the price was A1... Cheapest out there at the time Swift delivery as well Would I use them again? Yes I would

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Mrs cinzia
United Kingdom | 24 January 2015

Extremely competitive prices and reasonable delivery charges. Customer service also efficient and friendly.

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Douglas Johnson
United Kingdom | 24 January 2015

They had exactly what I wanted and responded to my queries fast. The services was great - the price was reasonable and the quality of the produce was great!

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Gillian Harris
United Kingdom | 23 January 2015

Very pleased with my bathroom cabinet, exactly as described by Splashdirect.Would recommend them.

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David Peel
Spain | 23 January 2015

Good web site, Good quality products and price, Excelent service and delivery , Well pleased and recommend this company, D M Peel Ltd.

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Colin
United Kingdom | 23 January 2015

Quality products, great value & quick service - I will use again without any hesitation.

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Paul Spiers
United Kingdom | 23 January 2015

Fitted these products a few months ago with no problems at all. Have waited until now to make sure there were no problems. Only one ... the `easily` removable toilet seat takes a lot of fiddling in order to remove. Apart from that, everything else is fine. The dispatch times and correspondence are excellent. I would certainly use this service again.

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Stuart_Franklin
United Kingdom | 22 January 2015

No problem at all. Well done .

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Wayne Butcher
United Kingdom | 22 January 2015

Purchased a shower screen. Good communication with this company and promptly received my order. Happy to recommend to others.

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John Lloyd
United Kingdom | 22 January 2015

All items delivered were seconds. Delivery was very slow.

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Elisabeth Carthew
United Kingdom | 22 January 2015

This was our second purchase from splashdirect and all was well until delivery. The carrier failed to deliver on the agreed day and as we were going on holiday the following day we had to ask them to keep the shower cubicle for a week and they promised to keep it safe in a holding bay. Immediately following delivery into our garage we had to unexpectedly go away again & didn't check the contents. When the installation started we found the packaging & shower tray were damaged in 3 places including the front edge. Didn't claim as our failure to check was our fault but the real blame lay with the carrier

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Tracey varrall
United Kingdom | 22 January 2015

My dealings with splash direct were awful. We ordered a shower door that arrived faulty, it took several emails and weeks later for them to sent out another shower door that was also faulty. It then took a further month to get a refund for the door! Terrible customer service, always promised to call back but never did. The calls cost per minute and I must have spent a fortune each time I called I spoke to someone new who promised to deal with the problem but never ever did.

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Rachael Tersteeg
United Kingdom | 22 January 2015

Good product and delivery

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John Cooper
United Kingdom | 22 January 2015

The shower screen arrived very promptly. It arrived in a huge package, requiring a small trolley. However having had other suppliers provide minimal packaging resulting in damaged products, I was most impressed with the care taken to make sure the screen arrived undamaged.

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Mr Hiett
United Kingdom | 22 January 2015

I have been waiting nearly 12 months for some spare parts for a bathroom mirror and have now given up on them. There has been a long string of broken delivery promises and now they won't even answer my emails. I even paid in advance for these items and I am now left with an illuminated and mist free mirror which is neither. You have been warned!!!.

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Diane A
United Kingdom | 21 January 2015

Product just what we were after, good price, easy to fit and prompt delivery. Will definitely use for future purchases. Thank you.

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Mrs K
United Kingdom | 21 January 2015

Soft close toilet seat? Easy to fit. Easy to remove and re-fit for cleaning. No problem! I would love it if Splashdirect stocked the same seat, in black with "sparkles"!!!!!

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Nicola B
United Kingdom | 21 January 2015

Have shopped with them before, nothing has changed, still: Excellent quality, stylish, great value, prompt delivery, great service, enough said!

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