www.splashdirect.com

103, 29 Broadwater Road, AL7 3BQ, Welwyn Garden City
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3.50
Based on 823 Reviews

5

46.05%

4

10.57%

3

6.32%

2

7.78%

1

29.28%
About www.splashdirect.com

Established in December 2001, Splashdirect is the UK's fastest growing online bathroom retailer. They offer over 3000 bathroom products, encompassing their own label line and leading industry brands, to provide everything from novelty toilet seats to freestanding baths. Their business philosophy is simple: Give consumers and businesses what they want, when they want it. They have a dedicated UK-based customer service team, made up of individuals with expert product knowledge. They are on-hand to assist you with any problems you may have, no matter how small.

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David norris
United Kingdom | 25 October 2014

This product albeit says it is hinged the picture does NOT show the actual offset hinges. So I purchased it to screw straight into an end frame of a wall, like all usual hinged shower screens that then fit into the previously fixed u channel. So now a nightmare to secure into a hollow cavity gyrocompass wall

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Scott Fallon
United Kingdom | 25 October 2014

Looked about for the best deal and quality before decideing am really pleased with the outcome on price, quality, delivery and comms.

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maria fargher
United Kingdom | 25 October 2014

Was very pleased with the service I got. I purchased a toilet seat which was of good quality and very easy to fit and that's saying something when I am a female who has never fitted a toilet seat before.

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DAVID LAWSON
United Kingdom | 24 October 2014

Ordered on line very easy ,phoned up 2 days later to check delivery date operator very polite. delivered on time driver very good and help full. Shower screens fitted very easy looks great, well done to all. Thank s to all

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GAYNOR HOLDWAY
United Kingdom | 24 October 2014

Purchased a ceramic shower tray from splash direct and could not fault the service from start to finish, came packaged excellent. The shower tray is brilliant quality and excellent value for money. Would recommend highly

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Lisa Griffiths
United Kingdom | 23 October 2014

Ordered a shower screen from Splash direct.Great delivered within 2 days on closer inspection found they had delivered the wrong screen.Phoned they apologised and reordered the screen and arranged for other one to be picked up.A few days later on returning home the said screen had been delivered to my neighbour, it had been dropped by the couriers, smashed and taped up.I again got in touch with splashdirect and sent photos of damaged screen, l was told they would reorder it and could l dispose of the broken one.Then l got an e-mail saying they were out of stock could l wait till the 21/10/2014.l said yes as l really wanted this screen at this price.Low and behold its the 22/10, l nearly took delivery of a shower screen but checked the size and they have sent me the wrong size screen yet again, l sent it straight back, got in touch they apoligised yet again and have reordered the screen.l live in hope but not much else.lf l were you go to a shop and bring it home direct, do not use this company.

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Dennimagic
United Kingdom | 22 October 2014

I used a very good plumber and he was impressed. As am I.

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Jean Vaughan
United Kingdom | 21 October 2014

The quality of the products is excellent and absolutely no problems with returns. Will deal with them every time. Thank you. Jean Vaughan.

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David Laird
United Kingdom | 21 October 2014

The shower screen I had ordered arrived on time but was badly damaged. I was offered the option to refuse the delivery by the carrier who took a photograph of the damage and returned the screen to the depot. I phoned splashdirect on the delivery day, Friday, to discuss what had happened and they offered me a refund or a replacement screen. I opted for a replacement screen which was scheduled to be delivered on the following Tuesday but it did not arrive. I had originally paid for next day delivery. Because I could not be at home for a number of days/weeks, I phoned splashdirect to cancel the order and refund the cost. They apologised for this and said that they would refund the cost. Shame about this because I liked the shower screen on their website.

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Hewett
United Kingdom | 21 October 2014

Having now purchased both a wall cabinet and mirror, we can say that the quality and service has been first class. Well done "Splashdirect".

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Shaun Murphy
United Kingdom | 21 October 2014

Fast efficient service. Arrived quicker than I expected.

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James Stackhouse
United Kingdom | 20 October 2014

the products I had ordered had been discontinued, [name] at splash direct said she would arrange a refund that day, a week later I still had no refund in my bank, I contacted [name] again and she said she would mark it as urgent and I would have my money back within 5 days. As yet a month later I still don't have my money back, at £100 its not a small amount. I do not understand why a company can hold my funds for this long with no explanation.

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Mr Iqbal
United Kingdom | 20 October 2014

Website needs a lot of improvement. It should state which items are available for next day delivery. Customer service was very slow and horrible. Would not buy from splash direct again

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Noura
United Kingdom | 20 October 2014

The whole process from ordering to receiving the bath screen was excellent. The product is exactly as described, I do agree with other reviews on the fact that the sliding door is not very smooth and takes a bit of strength to move back and forth. Other than that no complaints.

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Paul BABB
United Kingdom | 20 October 2014

Great product,price and delivered on time every time. would highly recommend to all and will use again for sure. Thanks.

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Tom
United Kingdom | 18 October 2014

Plumber quoted me £165 for cistern and install, found a cistern myself on splash for £28 and had it installed for £50 so big saving!

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Frances Charles
United Kingdom | 17 October 2014

Splash direct are an excellent company. Everything I bought for our new shower room was of high quality and was delivered within one week of ordering and arrived exactly as informed. The prices were amazing. Why would anyone buy from the High Street?

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Viktor
Ukraine | 16 October 2014

The best shop

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Jenni Radford
United Kingdom | 14 October 2014

Bought two single mirrored cabinets - high gloss white and very good quality. Delivery was quick and very well packaged. Price competitive and good range of products. Would recommend highly

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Sally Goodrum
United Kingdom | 14 October 2014

From ordering to delivery and finally fitting my bathroom cabinet, grab rail, soap dish and toilet roll holder which are all lovely products, I am a very happy customer.

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