Josh and Alfie did a superb job delivering and assembling all the furniture for our new house today. They arrived on time, were very polite, clean, tidy and efficient. We cannot recommend them highly enough. Thanks for a great service guys.

Wonderful shop and always friendly helpful staff. I continue to buy from Neptune due to the good quality and lovely choice of furniture and smaller goods.

I ordered a Moreton dining table but the tabletop design was not clearly visible online, with too many grooves acting as traps for crumbs. Decided to return the table and Neptune were brilliant with ni questions asked. Chris and Jason arrived to pick up the table. Both were extremely polite and very professional. They dismantled the table efficiently and completed my return back to Neptune.

Great experience as usual with Neptune today. Josh and Alfi delivered our furniture and it was service with a smile! They were two friendly guys who rang half an hour before they arrived, which was in the given delivery time scale. Josh and Alfi were very polite, unwrapped our two items and took away the packing. We also loved their new dark green Neptune van.. very smart 😄 Thanks guys!

I had an appointment with Lucy to discuss my son’s room yesterday. The whole process was very enjoyable; she is a lovely person with brilliant ideas. She is a fantastic listener who made sense of my rather muddled mind over a delicious cup of coffee, and she helped me really fine tune what I like, which is amazing! It was really helpful to be in the store as she could show me the furniture and she pulled together fabrics, paints and accessories to make a mood board. I then received a summary of our decisions, a lookbook and an itemised product list by email. After my visit, Lucy thoughtfully put aside some lamp bases that I liked as she discovered that they are out of stock elsewhere. I am really happy with the whole experience and can’t recommend it enough. Although I love interiors, I found the whole decision process rather overwhelming as we are doing up our entire cottage. Lucy has really turned this around and I am now looking forward to the next appointment! You are under no obligation to buy anything, which is also really reassuring. However, all the designs are so beautiful and well made that it would be very hard to resist…! Thank you for such a wonderful morning. It has completely transformed how I feel about my renovation.

Splendid delivery and cardboard removal by jolly Josh and Alf. Excellence to go with the furniture.

Josh and Alf delivered a bed and installed it today, they were very professional, and tidy!

I recently received a Neptune delivery and the men, Brian and Kyle were great, very helpful and respectful of my property and very cheerful too which makes a pleasant change from some delivery men- not the Neptune ones!

After ordering 6 items on line, I made a big mistake in the size of mirror I ordered. It was too big to fit anywhere in my house. I immediately filled out a returns form. I received confirmation but didn’t get a response after 2 days. Made a quick phone call and it was all sorted with a courier on the way to collect.

The paints are great. A shame they took weeks to arrive - too late for our project.

Lovely quality and speedy delivery. Packaged really well. Bought lots of honey pots for gifts but seeing the size of them I have used them as sugar, coffee and salt containers using my own long handled spoons ( sundae spoons) which has worked out brilliantly!

I called the Chichester store to enquire about some ex-display side tables that I had seen advertised on- line and had the pleasure to speak to one of their sales team called Bethany . She was extremely helpful and suggested I come to store and take a look before purchasing. This I did with my husband and what a super experience we had ! We were greeted by a lovely lady called Debs who asked if she could help us and offered us a cup of coffee while we waited for Bethany to become free . We instantly felt comfortable and were able to have a browse around . Being in the throes of a house renovation we were looking for ideas and inspiration. When Bethany was free she greeted us warmly and showed us the tables we had come to view . We asked lots of questions regarding varying items and nothing was too much trouble for her . We ended up ordering and purchasing several pieces of furniture and felt confident in doing this with the service we were receiving. We also met Jenny another member of staff who was very knowledgeable and she helped Bethany process everything. My husband and I noted how informative they all were and obviously knew their products along with being warm and friendly but still professional. We had such a positive experience and will definitely be making future purchases in store with them instead of online and are looking forward to returning again soon!

Great service, needed costing for an island unit and Lara , went away and came back as daredevil with the cost which was very reasonable. Neptune quality and service stands out from other retailers. We are looking forward to our kitchen design meeting next week

I went in for a gift voucher and there hasn't been any available for ages! Did it online but it's not the same

The professionalism and support throughout the project was outstanding. I can't rate them highly enough.

So pleased with the dining chairs I got. Delivery service was fantastic: on time, courteous and nothing was too much trouble.

Delivered quickly and well packaged

Neptune Kitchen install. I ordered a kitchen with Neptune in Tonbridge in September last year. From the planning through to Installation, the service was faultless. Bill Benson the designer and James Booth and his team did a fantastic job. I highly recommend them. They were professional at all times and everything was so well organised, it was amazing. I love my new kitchen, thank you to all the team for making such a fantastic experience from start to finish. A first class team!

Went in to order some lights we weren’t sure would fit the space we needed. As always gave great service and will definitely be returning soon. The lights came and look fantastic in our room.

A big thankyou to Neptune on line store for their help with my recent purchase of one of their discontinued fabrics. I was delighted to find that their last remaining 2 metres were available to me. Also, the staff in my local store (Southport) are always warm, friendly, helpful and make my frequent visits a joy! They are a credit to the company. One very happy customer.