Quick to respond and easy to get in hold of. I needed to wait for a restock from their supplier and they promptly notified me, provided an accurate estimate for updated shipping and had very good prices. Would do business with again.

Needed american lock key blanks most of my pad locks are american also the Wd40 is a very fair price would highly recommend the Taylor company.

They keep a record of my past purchase. When I needed new keys, it was a simple matter if telling them which locks I got when I got them. Just like it worked in the neighborhood hardware store in 1949; back when life really DID work that way once in a while. It ain't Amazon or Walmart, but it works.

Order was shipped and arrived quickly. Items worked as expected

The item I ordered arrived in damaged condition. Jose at Tayor saw to it that the damaged item was replaced. And he did so in a big hurry! Very pleased with the original purchase, and particularly with Taylor swiftly getting me a replacement item. Thanks, Jose. Nicely done!

Great communication and processing of my order

Order was correct and complete. Easy to place the order and it was quick shipping.

We use a large number of same key locks and all of my other distributors aren't very clear on what keys go with what keys, but with Taylor I have been able to start transitioning over to have all of my locks keyed alike without breaking the bank.

hard to find item. industrial, very secure lock.

Great prices and great communication. Will buy from again

It was very quick service and the price was great.

I received the lock very quickly from Taylor Security and Lock. It came well-packaged. I would definitely order from them again thanks to their great service and fast delivery.

they did not honor website price after the order was paid in full, and already quoted to my customer.

Product was what was sold.

The website is easy to navigate. After placing my order I was contacted by email to let me know that the parts were on backorder. I was given options whether I wanted to keep my order or cancel. The parts arrived in the time frame I was given and were exactly what we needed.

The handles I ordered were apparently discontinued and I never got them but it took a week and a half to find out they were nonexistent. Luckily, I found them somewhere else.

all good good

Great price and great product.

good, refunded as promised.

Customer service. They answer my questions and the ordering process and shipping was flawless. Thanks