The Old Glasses Shop

Offices 3 and 4 Station House, NE48 2DG, Hexham, GB
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5.00
Based on 18 Reviews

5

94.44%

4

0.00%

3

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2

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1

5.56%
About The Old Glasses Shop

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Peter Forshaw
United Kingdom | 11 January 2025

Exceptional customer service and high quality frames and lenses. The choice of beautiful frames is amazing and you won’t find them on the high street. Combined this with unparalleled customer service makes this a truly exceptional retailer.

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Martina
Spain | 01 October 2024

Muy contenta con la calidad de los productos y el servicio recibido. Cristina es un encanto. He tenido muchos problemas con la aduana en el pasado, pero ya los han resuelto. Soy cliente recurrente, es el cuarto par de gafas que pido, con modelos dificilísimos de encontrar muy pequeños perfectos para miopia magna.

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Mr Massey
United Kingdom | 11 September 2024

The manager Christina was absolutely brilliant and so professional. Cannot recommend this company enough.

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montythemoggy
United Kingdom | 15 July 2024

Great experience with this company. I ordered three pairs of frames to try and settled on one of them, I returned all three and had one fitted with lenses. They've turned out to be the best pair of spectacles I've ever had. Nice and light with great lenses. I will use this company again for my next pair. Many thanks.

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chris rawlingson
United Kingdom | 15 October 2023

Excellent quality glasses and great customer service. No hesitation in recommending.

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Trashcanman
United Kingdom | 18 February 2023

Great customer service again. A follow up query after nearly 2 years and still received top notch service. Thanks Fiona.

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Jeff
United Kingdom | 07 January 2023

Once again brilliant service, I have purchased the same frames in different colours over the past 4/5 years, service has always been excellent, just received my third pair ordered on the 5 January received today the 7January, they have some fabulous frames which you do not see in the shops, I would definitely recommend The Old Glasses Shop if your looking for something a little bit different from the norm!!

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Nigel McC (London
United Kingdom | 12 September 2022

Aside from having a fantastic range of frames you won’t find on the High Street, their lens fitting service is superb. To top it all, their customer service levels are exemplary. Highly recommended indeed.

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Suzan Bigelow
United States | 20 July 2022

I am someone clever in the U.S. who has had four perfect transactions with The Old Glasses Shop. Everyone there contributes to outstanding vintage spectacles, and spectacular customer satisfaction - thank you all!

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Timeo Danaos
United Kingdom | 06 August 2021

Excellent experience. Best quality glasses. Bought round Beuren and Angloamerican. Arrived within 24h. Returns of unsuitable was handled swiftly. Thank you. Highly recommended. Will buy again.

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Alun Lloyd-Evans
United Kingdom | 02 May 2021

This was the first time I have bought my glasses online and was a bit weary. I need not have worried. They are truly the best pair of specs I have ever had. They were so good that I went back and bought a second pair. The customer service was second to none and I would recommend this wonderful company to anyone and everyone. Simple the best!

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Luc B
Belgium | 28 April 2021

Bought a pair of Anglo American 406 frames with matching sun clip. The frames are high quality and a perfect fit. Living in Belgium, I had to pay the local VAT which was swiftly refunded by Thje Old Glasses Shop. Recommended !

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Jason Roberts
United Kingdom | 14 January 2021

Appalling service and a really rude owner in Mr Graham Green. I waited 6 weeks already for the glasses I ordered, only to be told today that they wouldn’t be available. Then to top it all I get a rude phone call from the owner, who decides to put the phone down on me. Unbelievable and shocking.

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Chris Pannell
United Kingdom | 16 April 2020

Graham was exemplary throughout. Excellent communication, speedy professional service and ultimately a fantastic product.

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Jane Smith
United Kingdom | 21 March 2020

Great glasses and communication. I ordered two pairs having looked elsewhere for something a bit different. I was really happy with the choice of styles and colours plus the option to buy really good lenses given my high prescription. I love my new glasses and really appreciate the personal rather than corporate communication. I would definitely buy from the Old Glasses Shop again.

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HaiHai
United Kingdom | 08 November 2019

Such a wonderful company! The glasses have arrived really quickly and they are the most beautiful pair I’ve ever owned. Could not fault the communication from the team, always responded straight away to my endless questions so thank you The Old Glasses Shop, very happy customer.

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LarrySmith
United States | 02 January 2019

Happy New Year from across the pond. Santa just delivered my new Bayberry glasses. I must of been a good boy? As I was a bit skeptical doing business Internationally, I am very pleased. I ordered prescription lenses and they came out perfect. Before ordering and after speaking with Gemma of my concerns, I was informed that they get them right about 98% of the time. For any of you folks who are skeptical about doing business with these folks, Stop! They are caring, knowledgeable, understanding, professionals. THEY WANT YOU TO BE HAPPY! Graham and Christina were also very helpful. The Old Glasses Shop has an array of styles to choose from that you just can't find stateside. This is my second purchase from them and I will be making more. Don't be leary! I recommend them doing your prescription lenses. My first pair: I bought the frames only and did the lenses stateside. MISTAKE! Most places want to ram it to you if you don't buy their frames. Thank You OGS and Long Live The Queen! #HBChristina

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MT
United Kingdom | 12 August 2017

Bought a pair of glasses and had prescription added to my own frames. No issues, quick service. Nice selection of colours for adding a tint, liked the blue and brown on both of mine. Yellow is another intriguing option. One thing, I would double check the face width as I when I measured mine it was slightly larger than the measurement on the website but could be wrong. Free returns anyway as long as you dont get prescription added straight away, make sure you have them sent to you first and if you like it then go for prescription added.

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