If I could give Elite Cruises 6 Stars I would!! Francesca & Stacey are beyond wonderful. Nothing is ever too much trouble. Very fast attentive service from two extremely knowledgeable & delightful ladies. I would never go anywhere else to book a cruise. If you’re reading this I suggest you do the same. I guarantee you won’t regret it.

Having been a customer of Francesca’s, for many years, we have nothing been praise for her attentive and efficient service. She is extremely knowledgable and is now supported by Stacey who has looked after us just as well. A good team giving us the comfort of a relaxing holiday

We have used Elite Cruises for a good number of years and always had excellent service. Francesca is very experienced particularly with cruises which is where our interests lay. She is very knowledgeable and has been able to point us the right direction for all our needs. We will continue to use Elite Cruises going forward.

First time using a cruise specialist to arrange our latest adventure, we usually just book direct with cruise line or arrange ourselves. A big thank you to Stacey and Francesca for keeping us organised, cheerfully answering my queries promptly and dealing with all the booking and flight issues so we avoided all the incumbent frustrations that can arise when organising trip.

Came on to this cruise expecting a luxurious 10/10 room, but instead I was met with an unclean room with towels everywhere and plenty of hair around the room. Despite this all was going well until I lost my left sock in my bathroom. The staff were completely unhelpful in finding it and were terribly rude to me when I insisted I couldn’t find it. Poor service and would not recommend ( at least if you want to keep all your clothes )

Thank you Elite Cruises. we are very satisfied the services.. We book easy No hassle , Excellent!! I can highly recommend!!

Great and prompt service

It was a pleasure to deal with elite cruises, especially Francesca. She has been very helpful and not at all pushy giving us space and time to find the right cruise for us. She organised a cruise for us few years ago and we We’re very happy with her. Nothing has been too much trouble.

The attention to detail coupled with the ability to anticipate your every need make Elite Cruises exceptional. Combining these qualities with excellent communication and people skills means they are unbeatable, so thank you

Great service regarding our booking for our first Silversea cruise. Exceptionally helpful and made everything so easy.

Excellent service and attention to detail. Prompt responses to tasks and queries. Very pleased to be one of their clients. Highly recommended.

Efficient, responsive and knowledgeable. All things you want from your travel agent. We found Elite Cruises to be extremely professional and would definitely recommend them.

Very efficient!

Speed of response. Understanding the requirements. Offering range of options. True personal service

Francesca is very open and candid and listened to what I was saying we were looking for. She turned the quote round quickly but there was no pressure to “sell” I like dealing with someone who has a lot of knowledge of the cruise line I’m thinking of booking with .

Speedy expert response. Knowledgeable and incredibly helpful.

Lucky me! First, an incredible 5-star European holiday in September '23 booked by Belinda, an experience I believed could not be replicated. But - to my absolute delight - Belinda did it again, this time on a 3-week holiday my husband and I took to Japan in November. So how did she organise us incredible hotels in Tokyo, Osaka, Kyoto, Kobe and Kanazawa, on a smaller budget than the European holiday? She listened! And curated the perfect travel experiences based on what we told her we wanted to do: eat, drink, and avoid touristy traps whilst also enjoying the local experience. Miraculously, she also managed to find gorgeous hotel rooms that gave me the light and space needed for my awful claustrophobia. Belinda genuinely loves Japan - she has been there a few times - and her insider knowledge was an invaluable help. Going forward, I would not go anywhere overseas (or in Australia) without Belinda's assistance. She's professional, knowledgable, bubbly, warm and understanding, (even giving me advice on what to do when I was scammed online in Europe. Her advice worked.) You're not just getting the expertise of a travel professional with Belinda; you're getting a rare gem. As the ad says: don't leave home without [her].

What a superb company! A word of mouth recommendation has turned into the find of the century. Francesca and Stacey are consummate professionals with high EQ and offering an exemplary service. Great communication, problem solving and hassle free holidays booked. They go the extra mile so I don’t have to!

Great service provided by Stacey. She looked into the best room and deck to stay on for noise levels etc we were kept fully informed the whole way. She went the extra mile for us and we would definitely recommend her services.

Great customer service and personal service