Alraheemtravels

6844 Bardstown Rd NUM 5195, Louisville, KY 40291. USA, 6844, Louisville, US
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4.00
Based on 62 Reviews

5

77.42%

4

1.61%

3

0.00%

2

0.00%

1

20.97%
About Alraheemtravels

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Nis Adi
United States | 26 February 2025

They deleted my previous 1star review so here’s the same review I had put up in December- We had an extremely disappointing experience with Alraheem Travels, and we feel compelled to share our ordeal so that others, especially first-time Umrah travelers, can avoid this nightmare. 1. Broken Promises on Hotels: We booked and paid for luxury 5-star hotels four months in advance, as promised by Alraheem Travels. However, just five days before our trip, they informed us that the promised hotels were no longer available. With such short notice, we had no choice but to stick with them, as it was impossible to make alternative arrangements. 2. Payment Issues: Initially, they assured us that we could pay via credit card, but later demanded payment through Zelle. This was incredibly unprofessional and inconvenient. 3. Lack of Preparation: As first-time Umrah pilgrims, we were promised webinars and preparation sessions to guide us through the journey. These never happened, leaving us completely unprepared for what to expect during such an important trip. 4. Hidden Charges and Overpricing: They charged us an extra $350 on top of the $500 we had already paid for transport and logistics, claiming this was for visas. We later found out that the visa fee for US visa holders is only $80. This blatant overcharging felt like a scam. 5. Disorganization and Poor Planning: Their team was incredibly unorganized. They didn’t know key details such as when we would perform Umrah or when we were traveling from Madinah to Makkah. On the day we were supposed to travel to Makkah, they informed us they couldn’t provide transport, despite having provided us a schedule beforehand. We had to reach out to their parent travel partner in Saudi Arabia, Muhabiya Travels, to get clarity. Overall, this was a horrible experience. Alraheem Travels caused us unnecessary stress and ruined what was supposed to be a spiritual and meaningful journey. This review is an honest account of our experience in the hopes that others, especially first-timers, avoid being scammed by them.

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King M
United States | 22 February 2025

Almost ruined me and my father’s umrah experience. Promised 5 star hotel in Medina but instead had us in the worst possible hotel imaginable, there was mold in bathrooms, cobwebs all over the place, each time we left the room with a cough because of how dirty it was. He put us in a room with another person in the group who payed for the room HIMSELF! . The “Tour guide” he gave us barely spoke English and didn’t explain much of what he was driving past. The Umrah tour guide also was struggling to communicate with the group to help guide us through Umrah. Getting us the 5 star hotel in Mecca doesn’t wash away the mess surrounding the trip. I understand we booked last minute but for so much things to go wrong that made no sense us. My cousin booked with them next, the guy who runs this sent my cousin a screenshot of me saying “I like this hotel” from our WhatsApp convo. It was when he asked me about second hotel in Mecca to make it seem like I was fine with everything. Scam Artist -Group was separated in multiple hotels -basically no guide for “tours” - lack of communication -False promises

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Ghada Bistanji
United States | 12 February 2025

If i can give a minus star i would do it!! Completely fraud and scam! Booked with them @ibraheem. Nothing as the confirmed hotels. The hotel changed from Dar Al iman to “Saja” which is a long walk to haram, i paid for double room and i found out i am in quadruple room, promised breakfast but there is non. This is just the first two hours. It is ridiculous! More surprises in Mekka! God Is watching! Who lies about umra

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Bahija aainous
United States | 26 December 2024

We just had an umrah with alraheem travels.they are a scam for the following reasons: 1: changes in the flights that were blamed by alraheem travel on the airlines ,the changes were originated from the travel agency and we were not informed of the changes till halfway in the trip . They put us in 10hours layover in ny with 2 kids 2: we were bussed 3 times from jaddah to madina (4hours) then from madina to Mecca (6hrs), then from Mecca to madina (4hrs) no body makes umrah will make this except one time . . 3.Every time we have transportation,we have to call for hours try to figure out when and where is our transportation. 4:in madina hotel ,there was no breakfast included we end up paying 500 SR we contacted them to solve the problem they did not after promising us and it was written in the contract . One more thing we payed for 8 nights we end up stay for only 6 night we loose our entire time in roads and airports and layovers. They turn our journey to our umrah to nightmare from the biggining to the end travel is a scam my advice please think twice and don’t travel with them I don’t want anybody else to have that bad experience. Ikhlaq is trying to be nice and he will agree on everything you want at the biggining but he will do what will be beneficial to his company and putting more money in their pockets what kink of job he has he is lying on people going to umrah which means going to allah and complain to him about his lies .

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Hamad
United States | 24 November 2024

I am extremely grateful to Alraheem travels for making my umrah trio spiritually fulfilling.From start to ending they handled all arrangements with great professionalism.i highly recommend and will choose this company again for future umrah trips.

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Abdullah
United States | 15 November 2024

Alraheem travel agency made my umrah experience Memorable and hassle free.Team was professional,knowledgeable and attentive to details.it was a good experience.i recommend.

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Nasser
United States | 14 November 2024

I highly recommend Alraheem travels.they provided budget friendly and reasonable package prices according to my need and budget.Everything was perfect as they said before booking.Thanks.

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Ahmed
United States | 13 November 2024

Salam! Alhumduliiah my umrah trip completed with alraheem travels.staff is very reponsive.They organised the travel and logistics very smoothly, which helped me to focus on my spiritual journey without any stree and fear.Jazak Allah o khair.

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Mansour
United States | 13 November 2024

Assalam o allaikum. I am here to review about my umrah journey done with Alraheem travels.I was confused little bit before i choose this agency but when i talked to their team members they satisfied me in a professional way special thanks to brother Ikhlaq he guide me each and everything from my booking to traveling and then my return he was in contact with me for guidance.on the other hand as they promised hotels,transport and meals everything was same as.i highly recommend this agency to everyone.Thanks Alot.

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Saud
United States | 12 November 2024

Jazak Allah Alraheem travels and their team members for making my umrah trip so comfortable and uncomfortable.They guided me whole process very smoothly and in a professional way. Will definitely choose this company for future umrah trips.

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Turki
United States | 12 November 2024

I recently had a pleasure of using Alraheem travel for my umrah trip and i am very satisfied with their services and team members.i highly recommend everyone to use this company.Thanks.

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Fahad
United States | 10 November 2024

The travel arrangements were seamless,with comfortable accommodation and helpful guide which make each step meaningful. I will recommend this company to all my family and friends.

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Salman
United States | 09 November 2024

My umrah trip was one of the most spiritually experience of my life.this just because of Alraheem travels and their team.My whole journey was stree free.From flight, visa ,hotels transport and meals everything was perfect.Thanks Alot.

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Abdulaziz
United States | 09 November 2024

I highly recommend Alraheem travels for their exceptional services and attention to details.they made my umrah tril easy and spiritual.Highly thankful to whole tems members.

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Abdullah
United States | 08 November 2024

Recently i performed my Umrah with Alraheem travels and i can truly say it was an unforgettable and amazing experience.For my future umrah trip i will definitely choose this agency again,Jazak Allah.

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Omar
United States | 08 November 2024

Alhamdulillah,My umrah trip was organised by Alraheem travels.They handled the details with care.The booking process was straight forward.I highly recommend to anyone considering umrah to embark on this journey.

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Ammar AlHafidh
United States | 07 November 2024

SCAM SCAM SCAM Hasbunallahu wa ni'malwakeel DO NOT USE THIS TRAVEL COMPANY I made the decision to travel to Umrah with my family and children using this business called "Alraheemtravels". They treat you like no one else does when you contact them, demand payment, and then vanish until a few days into your trip to give you an explanation. Upon arrival, we discovered that our hotel reservation in Madinah had been missed. Instead of three days, they reserved four. After spending a lengthy day on the phone to resolve it, they kept the return to themselves. Guess what? They asked me to purchase ihram dresses from the marketplace, which cost me $50 per person, despite their commitment to give them. I spoke with the transportation business to request that their drivers be clean and odor-free since, although the transportation was nice, the driver smelled awful. When my children and I arrived at the Makkah Hotel, the worst happened. Instead of a quad room for four people, they reserved a room for two. They forced me to check in and purchase expensive extra beds, then vanished without giving me a refund. SCAM SCAM SCAM Hasbunallahu wa ni'malwakeel DO NOT USE THIS TRAVEL COMPANY

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Farrukh Khan
United States | 10 October 2024

I came across the Al-rahim travel umrah package online and I couldn’t believe the price they were offering. I then contacted and later settled the Umrah package for the first time on the phone. I was guided and was in touch with Al-Rahim Travel until I boarded the flight at every airport or transport vehicle until I reached my room at the hotel. This contact made my trip very comfortable and stress free. As far as the standard of hotels near Masjid Nabawi and Haram Sharif as well as the breakfast was concerned, it was excellent and of high standard. Then we were given a pilgrimage tour by Al Rahim Travel to Madinah and Makkah, that too was amazing and relaxing. It was the best Umrah tour of my life. Yes, some people did not clean the rooms or the bus did not arrive on time, etc. I think it is completely excessive to put such small things on the Rahim travel. I give 100% credit to Raheem Travel for such a comfortable tour. I hope that he will keep this standard for the future as well. Farrukh Khan, Tampa, Fl

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Mariama sow
United States | 01 October 2024

The staff is courteous.Everything were dealt within a timely and prompt manners.all arrangements were excellent. jazak Allah.

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Mohammed boudissa
United States | 29 September 2024

Alhumdolillah was a great journey.the spiritual support and guidance was good.everything was perfect.100% recommended.

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