It has been less than a week but the pillow seems to have a positive effect. I ordered online, it was not particularly user friendly but the order went through and i received the pillow shortly therafter

Love the pillows

I love my pillow which I have been re-ordering for years and the service is always excellent.

Desiree was a very knowledgeable and helpful consultant - she told me which number to purchase and I've had the best sleeps in the past 20 years. Bravo!

Already using one at home, needed one for travel. Now I'm all set and it has reduced my migraine by 50%. Manon

Customer service with Desiree was great! She individually reviewed the orders and suggested a different pillow number from the computer generated one when she thought that would better fit my needs. It's my first time buying a pillow with them so I took her suggestion. I held off on writing a review to give myself time to adjust to the pillow because I really wanted to like it. However, after a few weeks I still find it mostly uncomfortable. Perhaps the pillow is too low. I'm not sure. But it's really a shame. Perhaps this pillow is better suited for some people than others. Edit: I really appreciated the effort made by Desiree to help me resolve the issue. I increased the thickness size of the pillow and found it to be much more comfortable than before. The attention to customer feedback is definitely above average.

Very good service

Excellent product, outstanding customer service! Highly recommended!

Pour l’instant je dors très bien sur le dos comme sur les côtes et aucun mal de tête. Merci !

J’ai eu un excellent service et je suis très satisfaite de mon achat.

Having had back and neck issues all my life, this has been my pillow of choice for 10 years. And I have a travel size one that goes on a dozen work trips per year. I order a new regular and travel sized pillow every 18 months (the old ones are still good for spares)

love our pillows we all have one in our family and they are amazing!

L'oreiller est 5 sur 5. J'ai modifié mon commentaire car au départ ils m'ont fait parvenir la communication en anglais seulement mais il s'agissait d'une simple erreur et ils m'ont renvoyé toute la doc en francais. Donc service impeccable aussi. Merci!

Livraison rapide, service à la clientèle impeccable avec une dame nommée Désirée! Donnez-vous du temps pour vous adapter à ce nouveau produit, ça en vaut la peine!

Merci très bon service aux téléphone la dame m'a très bien conseillé très gentille et patiente et livraison rapide

J'ai appelé directement à la boutique et la personne m'a bien tout expliqué quoi faire. L'oreiller est dans un sac de plastique avec un sceau et on peut en faire l'essai durant 30 jours. Si le sceau est intact et que l'oreiller ne convient pas, on est remboursés. J'ai essayé 10 jours et j'ai décidé de la conserver. Très confortable.

Very good customer service. Very pleased with my pillow.

This pillow is the best pillow ever

Excellent service over the phone. Real rapid delivery (less than 48 hours) between the order and the delivery

Excellent customer service and excellent pillow quality. I have a bad neck and it is the best pillow for support I have found.