
Sam Serafi
United States | 26 January 2024I bought a set of inkjet cartridges for my Cannon, MG5750. The background of the printed colour material is pink, the colours on the printed papers are all faded never get a replica of the originals I tried to contact the company, no success at all. No contact number, no reply to any correspondence, very disappointed with this company. I’ve been dealing with it for years and they were very good and helpful and I could contact them that time for Help I will not be using them again.

vinod Masani
United Kingdom | 15 December 2023I ordered cartridge, colour and black , did not work, e mailed them, they said replacement is on the way, no sighn of it. not reliable, stay away

A and
United Kingdom | 16 February 2023National Ink Jets-LIE !! (or are they called Jet Tec or perhaps even Ink Factory) Simple put, I paid National Ink Jets but Jet Tec sent the cartridges. I found this out when things started to go wrong. Luke of NIJ is the unhelpful & unwilling to help, you will feel you are being treated as the criminal if you dare to complain. It’s the usual once they got your money story. NIJ run down Royal Mail but use a delivery company who leave parcels in the street (picture from delivery company as proof parcel dumped outside in street for everybody to see) even when delivery note added to order that asks delivery agent to OPEN PORCH DOOR AND LEAVE INSIDE NIJ Web site States Free delivery on thousands of products Excellent customer service Full guarantee Free Delivery is clearly stated on their web site and also on their delivery page too. When I challenged, NIJ reply was, it’s on orders over £40 otherwise the charge is £2.50. But charged me £3 As for Nicola Cooper of Jet Tec from Boston, England. is not any better she just ignores emails. Like I said THEY LIE But it's your choice

abuku
United Kingdom | 10 January 2023Ordered the wrong cartridges and apparently Luke was "willingly" to replace with the good ones. I've returned the cartridges and that is it. No answer to emails. As someone said this is a disolved company but they are still training. I'm going to report it. Don't waste your money.

Sandra Mass
United Kingdom | 23 December 2022Cartridges don’t work and no communication when you mail . Was going to return them but quite frankly I have lost enough money. Bought the right ink for the printer and put it down to a bad experience

The Critic
United Kingdom | 17 December 2022Although it took almost a month to get my order because of the mail strike, I am very happy with my order and works as it should. Look forward to doing business again

L Anthony
United Kingdom | 09 November 2022Never an issue. Very happy with my purchase.

S Watkins
United Kingdom | 08 November 2022The ink cartridges do not work. Contacted company multiple times but no response. DO NOT buy from this website. After checking through Companies House, this company was apparently dissolved in December 2020!!!

Owner
United Kingdom | 15 March 2022Ordered 2 replacement cartridges and one was faulty. Coincidentally they emailed me about my experience the next week. That’s handy I thought, they said they would replace it and send a return envelope…. What a crock!! No reply to 6 emails, 3 messages left, no response, dont these people know how do these people run a business! Don’t waste your time with this lot.

warren
United Kingdom | 04 February 2022I found replacement HP original ink cartridges at a reasonable price… ordered them and requested express delivery as I run a small business and needed them urgently. They sent me the cheaper alternative cartridges… I complained and they blamed the issue on temporary staff picking the wrong products… they asked me to return them and they would send the correct ones. 3 weeks later still no cartridges so I asked for a full refund… email came through to confirm my refund… however 2 weeks later and no refund… Very poor service and communication…

ARTHUR JENNER
United Kingdom | 27 January 2022Paid £26 .39 for a load of crap PG 512 black & CL 513 (colour) which is not working, now the canon mp250 is not printing nothing now i have to buy a new cartridge CL 513 but it it wont be from this so called national inkjets.DO NOT buy from THEM

Rain
United Kingdom | 13 January 2022Bought CL-41 and PG-40 cartridges last week through their website (nationalinkjets.co.uk): The cartridges are not new. They are badly refurbished and refilled old cartridges that have been used a hundred times (they look already beaten up). I would never have bought those badly refilled cartridges (not at that price). Also the print quality is crap compared to the old cartridges (admittedly they were original Canon for a very old MP210 Canon printer). £23 wasted down the drain.

Hazel Dunsmore
United Kingdom | 15 January 2019I ordered my ink on 8 January and didn’t receive this until 14 January. This put me out of pocket as I had to purchase more ink to print off the forms I needed for my Girlguiding unit. I accept that it usually takes 3 - 4 working days for delivery but as I needed this urgently I’m not really impressed

customer
United Kingdom | 11 January 2019YES I WOULD RECOMMEND THIS COMPANY

glen w
United Kingdom | 05 January 2019I would recomend this company to anybody. They are a great price and the only inks I have found that work on my epson 342.

william brown
Poland | 01 January 2019Great service and excellent value, unfortunately one of the colours isn't printing properly. But would use them again Billy Just had a message from inkjets, offering to replace the "faulty magneta cartridge" Happy to say I printed 5 pages last night at 23.00 perfect. It appears it was my printer AND NOT THE cartridge, my apologies. Billy

customer
United Kingdom | 01 January 2019Very good and friendly service. Very helpful if there is a problem

Spider
United Kingdom | 31 December 2018Good service

Monsieur REID
France | 26 December 2018First class service and great prices. Will not change.

JOHN beckwith
United Kingdom | 23 December 2018very good inks and good service