
Rachel
United States | 09 January 2025Very unprofessional. Do not waste your or your customers time ordering anything from these people. Ordered AMS32181 on 12/10/2024 with a lead time of ten days. After multiple phone calls to them we just received an automatic email saying our money was returned. When contacted again was put off multiple times while trying to talk to a supervisor, only to be told the cost had increased 40 dollars after the first of the year and why our order had been cancelled, when I informed them again my order had been placed before the new year they informed me they do not place supplier order the same day a customer pays them, nor do they place the order that week, or even that month. They offered no resolution or apology at all. Talked to my employees in a very unpolite and very unprofessional manner. Sky geek even had the item still listed at the original price until our complaint. They also have paid to sponsor their own adds on chrome and goggle search so that they will be they only supplier to come up for items they don't produce or keep in stock, knocking out the possibility of finding companies that actually do. It's not even the price increase. It's the fact our customers will now be waiting for DPAS rated parts which anybody in the aerospace industry knows this will result in charge backs from customers and can actually affect our supplier rating which will affect our ISO report and future sales. We are a small company doing our best to always reach our customers' expectations. Like I said not even an apology was offered. We would have paid the price increase if they ever even bothered to offer that. The kicker. They still have NOT returned our money. Our company has since contacted The Office of the Attorney General of New York consumer fraud department and let our customer know that highly recommended them of these events.

High Speed
United States | 13 November 2024We purchased a 2-part epoxy A&B for $1000, when we went to use it a little over 2 months later, the part B was expired. I called them and they were unable to help us. So now, we're late on the job and we're over budget. I'll go somewhere else from now on. Thanks for nothing SkyGeek.

727 15k
United States | 21 October 2024$45 for ONE cam lock, that sells for about $4 each elsewhere. At least they only charge $28 to ship it. It is an inch long and weighs 1 millionth of a pound. PURE THIEVERY !!!!

Kim
United States | 02 October 2024We have done business with SKYGEEK for years and never had any problem until now. Nicole decided to cancel my order due to a company name match on CSL. I talked to her and assured her we had no affiliation with any other company that shared our name. We have been in business since 1974 as a FAA certified operator, had secret clearances and good standing with the State of Colorado. I talked to CSL, they suggested she do a proper search and when I mentioned it to her, she did nothing. Obviously, they don't need our business anymore.

Satish Chhibba
United States | 29 May 2024Placed an order for items listed in stock, a week later no shipment and was told one item is 46 weeks! They don't stock anything, they buy and resell. All in stock data is a lie Customer service is a bunch of illiterate dimwits - they don't know what it means to be honest. I had very bad experience a week years back but was dumb enough to trust them again -- got burnt again!

MnTed
United States | 16 April 2024Terrible customer service. Slow, slow, slow to ship. No tracking information or notice of shipping provided. No way to contact customer service, email or phone. Do not buy from this company…it will just lead to total frustration. After reading reply from SkyGeek, I must respond. When order was placed the products selected stated in stock, otherwise I would have placed my order with another vendor. As far as contacting their costumer service, there is no such number or email contact listed on the bottom of order as they claim. Again, do not place orders with this company, they are not truthful!!

Barry
United States | 25 November 2023I placed an order for a battery November 20th, two and a half days before Thanksgiving. The order showed to be Processing on November 24th so I called but Skygeek apparently took off both Thursday and Friday for a long weekend. My order is still processing. According to the website, Skygeek ships in 3 to 5 business days so it may not ship at all until Wednesday 9 days after it was ordered. Skygeek also says that Fedex takes 4 days to deliver so now we are at 13 days. I paid Skygeek's premium price for this item and am very unhappy that it will take two weeks or longer to arrive. I am certain that this will be my last experience with Skygeek.

Michael
United States | 19 September 20236 business days IN STOCK not shipped yet. Unfortunately this seems to be the norm for this company. Wish I had seen these reviews first. First time ordering aircraft mx items and likely my last.

Gilang Wardhana
Indonesia | 15 June 2023I have order 3 pcs of B737-800 landing gear lockpin, part number C32026-12. I ordered on 6th April 2023, the information was order takes 34-37 business day to process. Until today, 15 June 2023, they have not sent my order yet. I sent them emails many times asking about my purchase, and i always get the same template answer, and each time they replied my email, the shipping date delay always getting worse. They will not inform you unless you ask. I don't know how long do i have to wait for my lockpin.

perry hutchins
United States | 08 June 2023I hate leaving a bad review, but this company is out of touch with the ordering process. Communication is key when someone is waiting on an aircraft part! This is the second time I have ordered and no communication. Don't waste your time, it might cost you a little more elsewhere but at least you know when you are going to receive it.

Tobias
Switzerland | 11 May 2023Avoid at all cost! Ordered a (relatively expensive, for what it is) Part. According to the page it's on stock. Money gone, no delivery. Multiple tickets - no reaction. Missed a maintenance date (add-on costs, sure). Aircraft unserviceable due to this crap. Never again.

David
United States | 06 April 2023I placed an order and the web site said in stock, so I ordered it and immediately called them to confirm they actually had it in stock. They said one of the items was not actually in stock and had a 40 day lead time. I canceled the order right then and there on the phone not more than a couple of minutes after placing the online order. And found another vendor that actually had it. I get my credit card and it shows me being charged for the part of the order Sky Geek had in stock. over $1000, They would not refund my purchase because they have a policy about certain items not being cancelable, even though not 10 minutes had elapsed after placing the order. Order number was 214008.

Andy Thomas
United States | 20 December 2022Placed an order in July it's now December. I keep getting told it's on back order but shipping in September, once September gets there I check and they tell me it should ship on the 12th, then after the 12th they tell me Oct. and it repeats. Only communication is after I sit on hold for 5 min. to talk to someone and them give me bad info.

Paul
United States | 06 October 2022Placed my order three weeks ago. Then suddenly it was cancelled. The company offered no apologies for the delay or inconvenience.

Dale Stromberg
Canada | 09 September 2022Placed my order one month ago. Still have not received the product and the status of the order has not changed. Waiting for response from the seller.

Mark Heston
United Kingdom | 02 August 2022If you sell a product you should know what your selling! How can you be productive in sales if you don't know the basic information on the product you list on your website. The immediate respose from your company is "BANG, not interested in attempting to help you with your query" why would anyone contact this company? Terrible Sales ethics. Extremely POOR Service !

Gypsy McMillan
United States | 13 July 2022Purchased gill g35 battery and can of paint. After 2 weeks order still said processing. Called and they said error on there part, order will ship in 2 days. A week later still processing. Now says battery 2 weeks out. Very hesitant to cancel order.

M R
United States | 30 April 20221 star - I would highly recommend staying AWAY from Skygeek! they do not stand behind their products they sell. --update-- 3 star - after this review they now want to stand behind their product.

Todd Ball
United States | 16 November 2021I ordered the belt, and before it shipped, my mechanic called to say he didn't need it. I called customer service and asked to cancel. CSR said "no problem" if it has already shipped, call us for a RMA. Two messages to CS without a reply and held on phone for over 40 minutes and no answer. Calling credit card company this week to get my money back. Skygeek is an unmitigated disaster on this one.

Randy Mitchell
United States | 04 November 2021I purchased some paint (a little pricey but that is Aerospace) i paid to ship same day and send NDA. I did not receive my product till 2 day later tried to contact SkyGeek to talk about and received NO Response from SkyGeek as if they dont care!! Randy