I had the car for a year and then they stopped my deposit claiming the tires were ruined and they had never changed them even once... I would never buy a car from this company again and I would not recommend it.

Helpful stuff and great service.

I recently had a decent experience with Capital Hire Management Ltd. They offer a good range of vehicles at competitive prices, and their staff is friendly and helpful. The process was straightforward, but overall, I found it to be an average experience. Would still consider them for future rentals.

The speed on prosses. Poliet staff Good management Good cars

Excellent service

Very professional Just a bit unlucky from my side as the car I had broke down and wasted 2 hours Then happened again in central London Engine light come on So had to stop working and go to the garage in Alperton Another 3/4 hours wasted And finally we swop car another few hours wasted At full price of rental

Good service and professional work,great team

Hello! I recently rented an E-Class from Capital Hire, and my experience was outstanding. The team is friendly and efficient, especially the person who assisted me—I believe his name was Ehitisham—who was fantastic. I feel very reassured working with them and hope this positive experience continues. Wishing them all the best for a successful future!

Thank you for your response. I appreciate the offer to review the evidence in person, but I must address a few points for clarity. Firstly, when I returned the car, no one mentioned a missing home charger. It was only after I had left that I received a call saying it was missing. I am confident the home charger was in the car, as I never used it myself; I always relied on public chargers. I also requested invoices for the home charger (£250) and the tyre (£40) to verify these claims, but haven’t received them yet. As for the discounts you mentioned, those were occasional promotional offers and not directly related to my deposit or this issue. While I appreciate them, they don’t offset the current problem with my deposit refund. I would be more than happy to meet in person to review the evidence, as I believe in transparency and fairness. However, without clear proof of the charges you're claiming, it’s difficult to accept these deductions. I hope we can resolve this fairly and promptly.

outstanding service and very good workers.

Hi I recently hired a E class from Capital hire and my experience was really amazing they have a vey friendly and efficient team specially the guy who dealt with me was amazing I believe his name was Ehitisham anyway so far I’m feeling very relaxed with them hopefully it will carry out like this. Wish them good luck for their prosperous future.

Good service and good cars.

5 staR service

Great company and staff

Great car rental company and very friendly people. I would recommend this company to anyone who's looking for rental cars.

Good service

Very good customer service quick response on any issues

Very helpful staff.

They are good in dealing customers

Reliable company, professional staff .