SalonSuppliesDirect

Vantage Point, 2 Vantage Park, LE4 9LJ, Leicester, GB
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1.50
Based on 8 Reviews

5

0.00%

4

0.00%

3

12.50%

2

0.00%

1

87.50%
About SalonSuppliesDirect

We are the UK's one-stop hair & beauty trade supplier. Brands include Affinage, Wella, L'Oreal, Wahl & BaByliss. (Formally @1StopHairBeauty)

Contact Info

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KATIE Whitehurst
United Kingdom | 12 July 2021

Products delivered after 7 days but no response via email or phone when I contacted them to check about delivery. No dispatch notification despite signing up for this with my mobile.

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Kulsoom Tayyab
United Kingdom | 30 June 2021

Placed an order on the 16th of June. Asked for an estimated delivery date, they said two weeks later. On the 29th they said the item is out of stock. I haven't received my refund yet.

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Kirsten McQuitty
United Kingdom | 14 April 2021

Awful customer service, 36 days from order to delivery but they still stand by 7 to 14 days. Would never buy anything from them again and suggest you think carefully about whether there is an alternative

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Narinder Singh
United Kingdom | 16 January 2021

Wrong items delivered and now I can't get hold of anyone at the company. They don't respond to emails or phone messages. Avoid this company.

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Sophie Smith
United Kingdom | 28 August 2020

Literally vile company, ordered for next day and it’s 9 days later no word of a delivery, contacted them 3 times no response.

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Sophie
United Kingdom | 16 August 2020

Awful company. I have tried to contact them by email and phone with no answer. I placed an order on 19th July and still haven’t received it. I just want a refund for my order, but there is no way to contact them! Awful, avoid.

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S Parker
United Kingdom | 17 July 2020

Placed an order on the 4th of July, got a confirmation email. Still no sign of my order 8 days later! I emailed twice.. No reply. Now just received a refund with no reason or email 13 days later!! Totally ridiculous, if you do not have the stock then don't take the order, if it goes missing in transit let your customer know! Doesn't even look like it left the warehouse to be honest. Will not use again due to the lack of communication regarding my order and terrible way of dealing with things!

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VSomerset
United Kingdom | 07 December 2017

Ordered goods on 17 October, next-day delivery promised. Received goods 7 December. Not a single communication from them in the meantime. Unacceptable: avoid.

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