From ordering to delivery easy they keep in touch with via email of which most sellers don't. I'm very happy from start to finish

Absolutely great, ordered my bike on the Wednesday and was with me on Friday, Excellent service. Customer service kept me informed every step of the way, best customer service I have known. Bike was very securely packaged and well protected. Very easy to follow instructions and put together. Great looking bike and excellent quality. The ride was great, so much better than I was expecting from an electric bike. Great company experience and would highly recommend to others. Great work.

I recently ordered my 2nd bike from Power Bikes and once again it’s great. The customer care experience is second to none. Clarenz called me to tell me my bike was arriving. I’ve also been offered advice on security options. I’d definitely recommend power bikes

Nothing was too much trouble,they replied to my emails quickly and even called us. Absolutely amazing service Thank you

Please do not buy from this company, they are buying bikes from China stating delivery dates that are not met. The company then lies to try to extend your wait time and when unable to meet the order just cancel it and then after much time and effort issue a refund. Go to a reputable dealer as buying from here is going to cause trouble for yourself.

Excellent service, and very friendly and helpful

Amazing , thankyou

I ordered a controller for my Himiway cruiser. PDB clarified I had ordered the right one before it was dispatched. (UK customer) First class communication from start to finish and it was delivered by Fedex earlier than expected. Note: Fedex require a signature on delivery)

Reported I was having trouble with my U.S,.A, controller that it didnt work my throttle ,but worked on slow speed 6mph, contacted Clarenz,was sent a video how to reprogram my screen ,now works perfect,so well done Claranz 10/10,very helpful company

Lovely looking bike can’t wait to use it Very good offer and fast delivery

Got a great zebra supplied by power drive bikes ., lovely bike !

The customer service delivered by Clarencz was amazing. Very pleased indeed. I have not yet used the bike, but it looks really good, so I am sure it will be great. I bought the Tourall bike and it was very easy to put together.

We had an Eleglide bike before and really like it. Bought another model new this time and coms from supplier were brilliant. Someone got in touch regarding shipping and again when it was due to arrive and afterwards too. Bike cones very well packaged. Simple to assemble ( all tools included which was great) attach handlebars, front wheel , seat and display and you are ready to ride. Battery came charged !!:))) No adjustment needed after assembly I just went out on it. Even comes with a bell!! First class service and a real person to email if you have questions which is always great. The bike is very well finished and comes with 2.34 inch wide tyres which makes riding over bumps so much better. Would recommend the brand and supplier

I’d give Clarenze more stars if I could! I’ve just purchased the Amcargo Harmony cargo bike which cost a LOT of money. I was so anxious about purchasing one because of this. Spent months researching. It is less monies going via Amcargo direct however they are in Denmark and in the end I decided on a UK distributor for the support element. Clarenze was super quick responding, answering my questions and is also super polite - you can tell he genuinely cares about customers and that’s very rare to find these days. Thank you Clarenze!

Clarenz was a total star. I’ve never experienced customer service like this. It was sensational. Constantly keeping me updated on delivery etc. Going above and beyond all the way through the entire buying procedure. I cannot express my gratitude to Clarenz.

Asked for a quote for the cycle to work scheme and had a prompt reply from Clarenz. After waiting for my employer to authorise I sent off the letter and the bike was delivered within 3 days. Thanks Clarenz for the great service

Great customer service from start to finish. Clarenz customer service was outstanding. Kept in touch throughout till my new bike arrived. Not many bike shops really go out of the their way to help customers like this one. Highly recommend and will certainly be my new go to shop going forward. Best wishes Paul

Great Service Competitive pricing Aftercare exemplary

Excellent company, sent email with questions, ian replied quickly with answers, and I purchased the tourall j1, I was contacted by Clare who kept me updated and offered assistance if needed, bike arrived quickly, and is an excellent bike, solid and good quality, would highly recommend power drive bikes.

I’ve never used this firm but asked to review