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Excellent service

The online team was of great help with taking me through the booking process to always being available to answer the questions.

Worst ever service possible !!!! Tried to send an parcel using DTDC from UK to India. Initially there is problem with UPS to Pickup so it got delayed by 2 days. DTDC informed me it's a problem with UPS. Now once the parcel reached DTDC on 21st of September it was no update. Upon request via email update provided on 26th. again from 27th till date no update has been provided. I Sent an email to the customer Care Email customersupport which auto replied as invalid consignment number and direct to enquiry. Upon emailing enquiry it said the email ID does not exists. I tried every channel possible to contact them. Though there UK team is reachable via email but they are absolute clueless. Feeling really helpless with this hopeless service.

UK office provides great service and overall are very helpful

Very nice service, good communication. If you consider to send parcels to India, I would like to recommend DTDC. Also special mention of Nav Paul, who walked extra miles to sort me out.

good service.

Superb. Except for the pick up confusion.

5 star rating on service. At minimal cost they will ship your excess baggage home.

I have sent a shipment from London to my parents at Kolkata on 25th of February 2017 and the same has been delivered in 5 working days. This is so amizing service by this company and very trust worthy.

I HAD GIVEN A DOCUMENT TO MANGALORE -INDIA FROM UK AND IT GOT DELIVERED IN 36 HOURS... LAST TIME DHL TOOK 5 DAYS TO DELIVER TO THE SAME DESTNATION