My first purchase from this company. A special shout out to Dillon Patel. Kept me informed about my order. The order was shipped on the same day. The price was very competitive too. A busy store by the sounds of it but the customer service is second to none. Very excited to receive my order for Tomorrow & will update my review accordingly. Many thanks to Dillon again & also a special thanks to Jason who was sorted out a good price for the item I wanted. Update* received my coin the very next day. Couldn't be happier. Exactly as expected. Overall a pleasant transaction & I'll definitely be returning! Thank you Bristol Gold 🪙

Good morning I have just visited Bristol Gold in Fishponds and was greeted by a very pleasant lady whose name is Beth. Her customer service is excellent and I praise you as a company for training people so well. Beth certainly deals with customers in an excellent way. Well done Beth, I hope you see this review which you certainly deserve.

Just want to say Dillon at bristol gold is a absolute G!! very knowledgeable about gold and silver, nothing is ever to much trouble for him. Always goes out his way to help you, in fact he goes above and beyond to make my experience a great one!! That’s why I keep coming back!! Give this man a pay rise!!

From the out set we were very sceptical............ But today we visited BRISTOL GOLD to meet Dilan and the staff a great experience and one we shall use in the future Welcoming efficient / profesional more than helpful no hard sell we felt very safe.

I went into store today and I was met by two very approachable members of staff I had an amazing offer on my jewellery and I put it towards an amazing solitaire diamond which I absolutely love.There was no problem with our transaction at all it was fair and seamless and also fair.I am one very happy customer.

Took some jewellery to Bristol Gold for a valuation. Kelly who created us with a smile sorted the gold into various parcels and processed them. A very good price was given compared with other jewelers. We accepted the price and the cash was transferred immediately. Very good service given by Kelly. Terry

Jason and the team couldn't do enough for me. Customer service skills in point such friendly staff, goods arrived on time. Cant fault this company one bit will never go anywhere else to buy jewellery. Thanks so much guys keep up your great work 👍 👏

Kelly was really knowledgeable, friendly and a joy to talk to. The price paid for our unwanted gold was set by the daily value but the difference was that we didn't have to send it off to somewhere in London and wait for a quote. Left fifteen minutes after we arrived with a wad of readies in the back pocket. Result. Wouldn't go anywhere else to sell gold at the correct price.

Second time selling some gold and silver jewellery. A very friendly and professional service. I would definitely recommend.

First time visiting Bristol Gold today. Phoned this morning with some questions and went to the the shop this afternoon to see Beth. She was really friendly and efficient; explained the whole process to me while she carried on with the job. In fact that was the same of all the staff who were dealing with all sorts of requests whilst I was being served. Highly recommended. Many thanks Beth.

Kelly was very helpful and informative. Great customer service!!

Big thanks to Kelly for looking after me today, professional, friendly and helpful, would highly recommend bringing your gold etc as great prices

Arriving with a few oddments of Silver and Gold I was greeted with a smile and a friendly welcome from Kelly. Kelly provided excellent service and good interactive skills. Kelly conscientiously went through the scrap items and provided a prompt and very fair quote. Excellent all round service.

Very helpful down to earth staff. Professional yet laid back too. The guy even cleaned a coin for me at no extra charge. Top service

First time I’ve ever sold gold. But would definitely recommend and use again. The process was very easy and explained to me.

Jason is a real gem. My daughter (15) decided to put her ring on a different finger while at school. It got stuck and no-one could get it off. It swelled up, started throbbing, she was crying. I then had to trawl round Fishponds with her trying to get someone to help me so I didn't have to go to A&E. The Fishponds jewellers said the ring was Titanium (despite it being from Shein), that their equipment wouldn't cut through it and that I'd have to go to the fire brigade :-o. Then we walked into Bristol Gold and asked a cashier for help. She asked Jason, who was really kind and helpful. He used his ring cutter, although the metal was steel and it probably ruined the cutter. He cut through the ring and rescued my daughter, which meant I could drop her back to school and not worry any firemen (phew). I offered to pay for the ring cutter, but he didn't want anything in return, just for me to write a review, which I forgot to do earlier (sorry Jason). Although I'm not a true paying customer, all the staff I encountered were lovely and Jason is a diamond geezer, good as gold (I guess I'd better stop now). Thanks again, Jason :-)

Went to Bristol Gold to sell a number of items of scrap gold. I had these items in separate bundles so took time to process each item. It was relaxed and friendly nothing was to much trouble. Big thanks to Kelly, very pleased.

Great experience , very pleased with price on sale of my gold I have had tucked in a drawer for years!! Beth was a delight, she was friendly and made us at ease and very professional, delighted with the lovely gold necklace I bought with some of my gold sale. Thank you so much. Kathy

2nd visit and again very helpful, pleasant and very good price. If I find anything else at the back of a cupboard I will be back. Thanks

An excellent experience in selling some gold and jewellery. Loved the banter with the staff, so easy to talk to and very professional in their assessment of my pieces. Keep that x-ray tube high in the air- the boss knows best! I will certainly return when I can and recommend your service to everyone 😊. Sorry I can’t remember your name but to the young lady who served me- I hope your holiday goes well ,and to the all of the team thanks for making this experience pure gold!