M Green
United States | 09 May 2024Dealing with Koreconx has been frustrating and time consuming. I decided not to invest with a new company (Seismic) once I saw Koreconx was their transfer agent because of all the issues I've had with them with a different investment. Koreconx provides the platform and payment processing for Phoenix American Hospitality and their customer service has been terrible! I uploaded required company docs, which I can see on the website and confirmed on the phone with them, but Koreconx keep emailing me telling me to upload them. When I need tech assistance with their website dashboard not working, I have to wait days and then the response doesn't make sense. I know other PAH customers have complained about having to deal with Koreconx and we all hope they stop using them. They take the 'passive' out of passive investment. Inefficient and inept.
Mike Storm
Canada | 27 April 2023This company is terrible, I have 8 companies that are being held in trust by this company and I've sent 3 emails and many messages without any response whatsoever about any of my questions. Horrible "customer service" and transfer agent.