Contacted customer services and Tom was really helpful and quick to respond.

I am so happy I found this company. They kept me informed of what was happening with my order and were so friendly in their communication. In a world of online shopping it can all be so impersonal, not so with this company. Although online, it was as close to shopping in person as you could get. It was a real feel-good experience and I will definitely be using them again. Delivery was quite quick too and the items I ordered were good quality. Nothing bad to say at all.

Brilliant company👍 great prices and friendly manner. Will definitely use again.

Brilliant customer service thought I’d had put the wrong address and Tom got back right away to me and confirmed all was good. Item came this morning going to make a brilliant Christmas gift. Will definitely be back again for all my music merch

Excellent service and quality hoody would definitely recommend

Superb customer service. I’ve ordered a sweatshirt for my granddaughter and realised it was wrong size. I made call to the c/s at the company and a very pleasant gentleman corrected the order. Thank you so much.

Just received my Slipnot hoodie. Fantastic quality. First class service from this company. Will definitely be recommending them to friends .

This is a very personable business. They provided updates on the order which was dispatched within a few days. I liked the personal touch on the invoice that arrived with the goods.

I recently ordered a t-shirt for my daughters birthday, after looking on other sites I found this one, very reasonablely priced compared to other sites, once ordered it was dispatched and delivered within a week. Very impressed with the whole outcome of my 1st experience buying from this company. Many thanks and I will be buying from again.

Absolutely fantastic!

Arrived quick perfect Ramones hoodie

Such lovely stuff at a cheaper price the items I’ve bought are perfect 😊

I was looking for a Virgin (brand) T-shirt, and stumbled upon Icon Uk. Saw the shirt, had the colour I wanted and it was here in about a week. Really nice T, very happy, will use again.

Icon used to be my local music shop, and thankfully Tom and Co have taken the 'local, knowledgeable shop' practise online! Amazing comms and service, from advice on products to efficient delivery and above all a great price! The ONLY merch place I will use.....

honestly one of the best places I’ve ever bought band tops from, much better quality than shops like hmv and much cheaper, would recommend this shop highly, 10/10, parcel came quick and communication was great, designs are cool asf and material is amazing!!! Thank you for the amazing service :)

Brilliant service and brilliant selection will be ordering monthly

There are no words to describe my experience with icon uk. Tom has been amazing and really understanding. I can’t thank him enough

Good product, was kept informed about delivery. Happy with purchase.

Communication was perfect, regular updates were so helpful. Thank you :)

Picked up in the shop, good communication about collection date. Excellent sweat tops and free T-shirt- all great quality and good price. Thoroughly recommend Icon Music.