Been with them for six years. Have been good. Would recommend. Every year I get a better price than the previous year. Also this time gave option to add a replacement vehicle if its a fault claim 14 days £80 28 days £125 Just took the add on because it can be very stressful when you don't have a car and cannot carry on working. Customer service has got better over the years.

Im so happy thank you

Great price and excellent customer service 👏 👍

Good service

They took through in depth detail . Explained well about the policy. I do recommend them for sure.

Very good staff smooth service

Clear and easy

Good service

Excellent simple professional service, highly recommended.

Very professional and friendly, always ready to help.I will highly recommend coverMy to my colleagues especially the new driver 👌

The customer satisfaction is very good

Amazing helpful staff, thank you to Molly who went out of her way to help us and reach a payment plan that suits us. Really impressed with their service.

Good and helpful thank you

The service and communication was poor. I spoke to 2 different people. Kesha was abrupt and I felt Louise wasn't happy about doing her job as she seemed moody when on the phone. I reported Kesha's behaviour to Louise but felt no action was taken.

Well explained my policy and good price.

All good good company

Very good service

They add extra charges to my accounts

I insured my car on 01/04/23 with the company and received an email that said my premium has increased by £367 because I didn't disclose an accident I had in the last three years. I phoned the office and told the staff that I am 100% sure that I had only one accident, there might be a date difference and requested the staff to check. The next day I received another email stating that there is an increment of £213 because there is three months difference between the date I disclosed and what they found (I told Feb/22 they found Nov/21). I phoned again, talked to one of the staff. She told me the reason was, the accident happened more than three years ago. I counted from the date that happened and informed her it is two years and five months a ago. She then told me they calculate the date based on each financial year which is April and my insurance date just passed one day. She insisted that I should pay it and finished the conversation. I have written complain and waiting for their reply. I don't understand how an incident starts to counts from each financial year other than the exact date the accident happened. Secondly what I was asked was if i had accident in the last three years not financial year. Based on what they said since the accident happened more than three years ago I should got discount on my premium because it happened beyond the time limit they asked me, not the reverse. I found the organisation unprofessional and untrusted to deal with, in the future

They made the renewal easy called me back as they said they would