I had my reservations about Blurby at first, but they proved me wrong. After delivery, the replacement tires were easy to install because they were in fantastic condition. As I drive through the streets of Berlin, I am free of any cares.

Super experience. I purchased a durable and suitable front basket from Vanmoof.

The standard of customer service provided by Blurby reaches truly exceptional levels. The Vanmoof Eshifter was available at Blurby along with easy installation directions.

The S5 Vanmoof Luggage Rack arrived to me with incredible speed.

I made my very first e-bike acquisition while feeling enthusiastic about it. The team guided me to select the ideal model which arrived completely charged and prepared to use. Stellar support and top-notch quality.

Got my Blurby e-bike last week, and wow—what a difference! Quick shipping, friendly staff, and the bike itself is pure joy to ride. Hills are no longer a problem.

My Vanmoof needed a quick ffix, and Blurby had just the right part in stock. Shipment was lightning-fast, and everything fit perfectly.

I placed an order on December 2, and have had no news since. I've contacted customer service several times, with no response. Can you get back to me regarding my order????

Good communication

Received my order in 2 days.

5 stars servcice! Thanks.

The only place i have found for original shifters for vanmoof.

Will buy again if necessary to get my bike on the road.

Happy with my order. Fast delivery and straightforward communication.

BlurbyBike offers everything a Vanmoof owner could need . I purchased the anti-puncture tires, and they've transformed my rides-durable and reliable!

From ordering to delivery, everything went smoothly. The Original Vanmoof Eshifter was easy to install and works flawlessly. Highly recommended!

Die "Original Vanmoof S3 / X3 E-Shifter" haben schon leichte Kratzer und scheinen schon benutzt zu sein. Anscheinend, weil die "brandneuen" E-Shifter ausprobiert werden, um sicherzugehen, dass sie funktionieren. Zwei Artikel bestellt, aber es kam nur einer. Ich habe ihnen jetzt geschrieben, mal schauen, was passiert. Edit: haben schnell auf die Anfrage reagiert und der zweite Artikel kam jetzt auch (16 Tage nach der Bestellung).

In May, I took my pedelec battery to Blurby's Budapest electric bicycle repair shop. The battery was working, but it was weak, the technician suggested replacing some cells. This was done, but the battery no longer charged. After that they tried to repair it but failed, admitted the faulty repair, but finally they wanted to send me away saying 'failed to repair, sorry'. Finally I consulted the CEO who said that the battery was faulty to begin with, the whole battery would have to be replaced at extra cost to me (so he denied the faulty repair). I involved the conciliation board (free independent legal mediator) in resolving the situation. No one from Blurby came to the meeting,which I think reflects badly on the company's customer care. Finally I want my batteries back in September, but they have not answered for 3 weeks, the service is closed, the main phone does not ring. Supposedly they are moving, but the lack of communication and lack of customer service could be some major problem. However, the current situation further confirms the fears of those who want to buy an unknown product for thousands of euros from a manufacturer with no physical shop. [update 10.15] The CEO offered to compensate with a new battery. It is supposed to have been ordered, but it refuses to arrive, which significantly undermines his credibility.The problem has still not been resolved, I have been waiting about half a year for a solution.

I ordered a e-shifter for my Van Moof S3. Wrote an email before the order to ask for delivery time, I've been promised to get my order 3 days later. 3 days later, my order wasn't even sent. When I wrote again, they finally sent it but 15 days later I still don't have anything. My chances are now on my PayPal claim. Don't order there, they are not serious. [update 21/09]: I received an e-shifter today. I'm adding another star, passing to three and eventually will go to 4 if everything works well at installation. The reason why it's not a 5 star is the experience itself. Yes the delivery company is faulty but having now a look on the package itself, for sure you're going to have delivery issues. It is artisanal without a proper box! Second is that yes Blurby sent me a second one, but you have to have in mind that there is an ongoing PayPal dispute which most probably helps for this. And the item have been sent on the 18th only after I sent an email on the 16th saying that enough is enough. The weird thing is that I would probably not have redacted this trustpilot feedback if I received any confirmation of the second update. But for the first as for the second, I never received an email with the tracking number without asking for it. Young company, probably issues related to this and that's ok but you have to do better dear Blurby team for this price. [update 22/09]: works well, adding one star

Super Service gute Qualität und schnelle Lieferung Jederzeit wieder