Pavestone UK Limited

Westington Quarry, GL55 6EG, Chipping Campden, GB
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4.50
Based on 46 Reviews

5

89.13%

4

0.00%

3

0.00%

2

4.35%

1

6.52%
About Pavestone UK Limited

Choose the perfect landscaping materials for your garden project. Natural Stone Paving, Porcelain paving, Driveway paving plus Walling and Edgings.

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Village landscapes.
United Kingdom | 11 August 2023

Having used pavestone for a number of years as a company we can’t fault their customer service as well as their products. Our dealings with staff, including Gary, who has previously been to visit landscaping jobs, to provide samples, and to liaise directly with customers is always professional, friendly and helps us as a business to secure large landscaping jobs. We continue to use and recommend Pavestone for a top quality product, from start to finish.

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Consumer
United Kingdom | 10 August 2023

Excellent service from order to delivery to installation! The porcelain is beautiful, looks amazing down, really sets off the plants in the garden.

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Jon Avery
United Kingdom | 09 August 2023

I am a landscaping contractor and I have used Pavestone for over a decade. I choose to use Pavestone for various reasons; their products are good quality and diverse in choice, the products are reasonably priced and their customer service is excellent across the board. When issues occur (which they do despite what anybody says), Pavestone rectify and/or their reps offer great advice to overcome any issues. I find this refreshing as comparatively to the larger more well-known paving and walling suppliers, Pavestone care more than most!

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James C
United Kingdom | 08 August 2023

The product is great, especially for the price, but the customer service is horrible. I had a really unpleasant experience when their customer service rep visited. He told me it was my fault before looking at anything but then admitted (some) fault. Pavestone relied on some weak legal argument to refuse a return / refund. Most people will have a great outcome but it's not worth the risk when it is your home / garden. I'd rather spend a little more with a company who will put things right. Edit following reply: This shows you the problems in dealing with Pavestone. Lots of words but no help. Their rep didn't inspect all the pavers, only the smallest size and admitted fault with those. Telling me to deal with the builders merchant isn't helpful when they've actively contacted the merchant to tell them they won't accept the return. Same for the comment on David's review. I guess that it's possible this was not paid for or requested but it's definitely worth considering he's paid to promote Pavestone.

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Danielle
United Kingdom | 06 June 2023

No-one ever answers the phone! EVER.

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David Domoney
United Kingdom | 05 January 2023

I have worked with Pavestone for many years on large and small garden builds across the UK. Pavestone’s products have been of an outstanding quality with the highest professional service. With the vast extent of their product range, we have been able to produce so many high-quality patios and features to please our clients’ individual requirements.

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