Thanks as always to Provide Support. I really appreciate this company. Been using their service for years and they are always so helpful and polite, and available!

I highly recommend Provide Support! Along with providing a great Live Chat product, their customer service has been wonderful. They are instantly available, responsive, and always open to feedback and suggestions for improving the product. Provide Support has been great to work with and the Live Chat has helped us to connect with students and families during this virtual time.

Industry leader in customer support Provide Support Live chat has been a game changer in our new remote environment, and has allowed us to connect with our students, community members, and employers seamlessly and with improved customer service. In the few times that we have needed support, they have been instantly available to provide resources, information, and troubleshooting with professionalism and integrity. I highly recommend Provide Support!

Provide Support is one of the best Live Chat software packages I have ever used, definitely the best when you use price to determine the value. I have never had any experience that wasn't great when dealing with their support staff. They are always professional and willing to go the extra mile to make sure I am happy with my service.

I was unable to view the conversation only a particular window when one of us with chatting and it was impossible for me to understand and utilize this tool. Perhaps there should be some instructions before the chat yes?

I have been using Provide Support Live Chat for many years to engage with customers browsing my website. It has proven to be a very reliable, easy to use service at reasonable price.

We utilize Provide Support to connect with our students. This gives them the opportunity to have questions answered quickly, no line, no waiting! This program is user-friendly and has been a welcomed asset to our college. Our usage has soared over the last year and it has proven time and again to be an amazing opportunity.

Thank you so much

Thank you very much for this awesome app

Needed assistance with IPs for a large contract customer who’s firewalls we’re blocking the service and after the chat session to Provide Support Alexa Logman, Tracked me down some how and later sent a follow up email to my work confirming ports and I had already terminated the chat and didn’t have time to confirm. Was an incredible proactive service!!! Please thank Alexa! From GBG a Provide support customer

Good price, simple setup, and good user interface. It is the very only support system I have seen that allows you to link your support button to an existing form on your site. You know... something that simple... even if you use the built-in form/chat editor you will see it has much more to offer than many other places. The result is clean and easy to understand... but the best is the ProvideSupportConsole App you can run on your desktop computer or mobile phone. Brilliant. I recommend this service.

Excellent service and good prices, but there is an important point that there is no expiry date on the product

Make it five for you even though I am not part of it. :D

we use providesupport on our website for nearly 10 years now and was never any issue. yes there a little slow with adopting the trends but still stable since. gut job so far ! hope in near feauture the app get more conf. and also the wp plugin need be updated its not working 100% stable with elementor or visualcompoer there are errors with the java scripting! but yes 5 stars bec never issue of downside...

Hard to believe that companies do not maintain a presence when they join such services as TrustPilot. I'm simply noticing the last comment was years ago. And only two comments. Why it's hard to believe is that I know personally how good this service is. I joined them in 2004 and stayed with them for about 15 years. The live chat had many, many options and they are great with support as well as a great affiliate program!

Been using this chat program for many years. Never been offline and it works nice and smoothly.

I'm working with this tool for 3 years already. Simple, effective and trustworthy. Recommended!