I was slightly dreading having this work done but Chigwell Windows made it very easy and fuss free. Good communication throughout. Sensible, competitive pricing that was agreed in advance and didn't change. We arranged two days for installation but the team came in and did it all in one day. Our new windows are really lovely and we're very happy with them.

From the initial enquiry we could not have then been any happier with the product, service & aftercare. We would 100% recommend Chigwell Windows .

Happy with the service, great guys here.

So, I'm happy enough with my doors, although I did get locked *in* my house this morning when the stable door back door refused to open 🙄 But, I got it sorted. Aaron, the salesperson, was perhaps the least pushy, most professional salesperson I've dealt with in this type of transaction. When initially I decided to go with another company, Aaron wished me well, remained professional and courteous and just pointed out things to be aware of. And when they let me down, and I reached out to him, Aaron got the order placed immediately and my doors were installed 3 weeks-ish later. The surveyor had great attention to detail and answered my questions patiently. He checked details, clarified things and made helpful suggestions The fitters, Harry and his trainee (it seemed like) were great. They were professional, polite, on time, friendly and personable, and took care of my property and made sure I was satisfied with the job. They worked solidly for 6 hours on 2 doors from the moment they arrived. Unfortunately I didn't spot 2 places where a wall had been slightly damaged, and where the repair work wasn't quite up to scratch until they'd left, so I emailed in with pictures. I won't name names but one (clearly young) receptionist took exception to the mention of a review being left at the end of the process. I could see, not just hear, her back going up 😂 There was no point in getting so defensive as the repair hadn't been completed yet. That's now happened less than an hour ago, by Harry and trainee, and George, a supervisor, has already been round to check the repair and that I'm happy. Which I am. But 3* only to the CS team, as that's not a professional response to a customer with a valid gripe. There's better dialogue to use, and a better tone of voice and manner. Be conciliatory, be professional, not unnecessarily defensive. They could do with some client telephony training, as well as having some training in SPAG - spelling, punctuation and grammar - to make the company look more professional. Overall, this has been a 4* experience. I've already recommended this company to a neighbour and another future customer.

A brilliant service from start to finish. A beautiful sliding door, extremely happy with it. The installers were calm and efficient. Thank you

From our showroom experience through to fitting our Crittall staple doors we have overly impressed with the quality of work, customer care and quality of the Chigwell Window Centre staff. I would strongly recommend anyone using this business as they go above and beyond to make the customer experience as seamless as possible.

Effecient, knowledgable company. They visited our home & reccomended the most suitable replacement windows, a quotation was received promptly, they then sent their engineer to measure up precicely, & installed on schedule. The installers were polite & tidy & worked hard. We are throughly delighted with the the product & service.

Choice of product best suited to our need was clearly laid out. Staff were helpful and professional. Fitters were on time, clean, tidy and polite. We would recommend.

Great communication, installation guys were excellent, pleased with the door, thank you !

Wow what can I say. From the beginning to the finishing of the job. After going to several window installers they did not understand what I was looking for. Went to the Chigwell windows in there Loughton showroom and met Gary in the showroom explained him what I was looking for. Immediately he understood what I wanted and paid the deposit. Arranged for the surveyor to view the site. Finally a date was set and the fitters arrived very prompt. Onkar and Manna the fitters take there pride in doing the work. From the start of the job to the final finishing very clean and tidy. Well done Onkar and Manna.

Excellent. The installation went ahead on the agreed day. The quality of the door, along with the guys that fitted was brilliant. Would highly recommend.

Within 3 weeks of visiting their Brentwood showroom the 3 aluminium windows we ordered were installed by a friendly team to a high standard. The slim style and finish is excellent and we are very pleased with the result.

From start to finish Chigwell Windows did a great job. From the initial visit to quote, the surveyor and the fitters everyone was professional, punctual and polite. We had four windows and a patio door replaced and the team of three fitters worked tirelessly all day to complete it. They were exceptionally clean and protected the flooring and furniture in every room they needed to go in, and the quality of work was excellent with additional care taken not to damage any existing decoration, pebble dashing, etc. would definitely recommend and will be using them again in the future.

Excellent service. I was originally quoted by Anglian £26,000 for 10 windows and 2 doors - extortionate prices , so I looked around and got cheaper quotes. I asked Chigwell if they could go cheaper than my cheapest quote and they did. The 3 man installer team were absolutely brilliant and worked blinking hard for two full days without even stopping for a drink. I have had a few neighbours come over to say that they love the new windows and they are going to contact Chigwell for a quote for replacing their windows. Brilliant service, brilliant team, absolutely over the moon. I Highly recommend using this company.

Chigwell Windows picked up and honoured our order following the liquidation of the company from which we had originally ordered. We hugely appreciated this and they made sure they turned around the now delayed order and installation quickly and efficiently which met other project timings.

Thorough survey, competitive quote, professional staff, hard working friendly and tidy installers. I am delighted with a job well done and attention to detail in finishing off both internally and externally- I will be using you again when the need arises.

Great service from chigwell group once again. Faulty locks for my composite door a small problem for a growing company however they attended the next day after 1 simple phone call with a work-round was in place while the new lock was on order (days before Christmas). Kudos to “Megan Sheppard” who handled my issue with great customer service, regular updates and always responded instantly. The engineers graham/ben onsite get the job done and are good hardworking guys. Great after sales service and highly recommended!

Had issue with door . On Friday Ben from Chigwell widows fixed back door it was a temporary fix so my daughter who has two children could lock it but explained it the whole lock mechanism needed changing he said he would come out Monday to fix it so properly He arrived within the time he said was professional and explained everything throughout Would definitely recommend this company

Excellent company. We had all our windows replaced by Chigwell Windows and we're so pleased with their work that we just had our front door done as well. The surveyor was very friendly and careful and both crews of fitters were excellent showing attention to detail and checked that we were happy with their work.

Top service from Chigwell windows. Everything ran on schedule, we had no issues whatsoever and the doors were really good value - much cheaper than any others we considered. Would recommend.