I used UK Pallets twice in December 2024 for two high importance collections ( gearboxes) and they exceeded my expectations completely. I could not recommend this company highly enough on both value for money and customer service.

I needed to return a pallet of paving slabs. Never used a pallet company before. Found UK Pallets who were exceptionally helpful and provided me with a collection service the following day. Service so smooth, cheerful, very reasonably priced and supportive in getting my pallet delivery returned. Thank you for a no stress service.

Big thanks to Jessie for her help. Very very helpful. Much appreciated. Very good at explaining how everything works and reliable on both the phone and by email. 10/10 highly recommended.

5 star service. So helpful and really know how to deliver a top customer service . Spoke to a lovely lady called Jessica who was so polite and professional. It was lovely to speak to a person who could sort out what date and time my consignment would be delivered . Will definitely use this company again

Jessica was very helpful when I called to ask what time my pallet would be delivered.Due to the bad weather I wasn't sure if my delivery would be delayed.It is the first time I have used UK pallets but it certainly won't be the last.The delivery driver was also very polite and professional.

Excellent customer service Jessica went above and beyond to ensure we got our order through in time for our specified delivery. I had been having multiple issues with payment due to security locks on my work card, but Jessica assured me I could ring later in the day to finalise the order we'd spent a while planning over the phone. Great to have such warm customer service skills - I feel confident our pallets will be in safe hands!

hope to keep collecting pallets on time as we do now

The consignment was not delivered, no customer signature. The carrier is lying that the pallet was collected by a man, but the system generated a woman's name. The customer claims they did not receive the pallet. If you want to be sure it arrives at the address you specify, please use another company. The case is being referred to the Northampton HMCTS.

Second to none. UK pallets collected my goods in timely and very efficient manner. Communication with the driver was transparent and my pallet was delivered to its destination safely and on time. Thanks again for your help. A highly recommended service (compared to other similar companies, e.g national pallets).

Still waiting when they at last found my pallet let me down on the first arranged del will review again tomorrow and everytime they let me down staff on chat line are pleasant and trying to help must be embarrassing for them

Polite collection Driver, collected from my garage. Excellent easy system, will use again.

Great Service, friendly advice, and very economical, just used them to send a big pallet from Basingstoke to Worksop and they couldn't have been more helpful..

So impressed with the service from this company. It's the first time I've arranged a pallet collection and delivery, and it was flawless. Great value for money and made it possible to complete a transaction that would have been impossible otherwise. Delivery driver could not have been more helpful. I wouldn't hesitate to use this company again.

Unfortunately UKPallets dropped my palleted goods from a height, probably off a tail lift and destroyed it. Rather than own up to the damage they blamed it on the receiver. It took me a good few days to find out who caused the damage and I am now still no closer to getting a resolution. I will never use this company again. Poor.

UK Pallets have delivered 5 consignments for us now, without incident. I can't say how good they are when something goes wrong, because nothing has gone wrong. They have collected and delivered everything on time. One of the cheapest and most reliable freight couriers out there. Recommended!