
Kent Salsby
United States | 01 November 2024I wish I could give less than 1 star. I signed up for a recurring service with Hostari, but cancelled within 30 days. They continued to charge my credit card for months after. I tried logging in to my account, but received a message stating my email address was invalid. I tried calling them dozens of times and left my contact info, they NEVER returned my calls, and continued billing me. I reached out to Amex to dispute the charges and they told me I had to take it up with the merchant. Finally, I threatened Amex with cancelling my card. They blocked all future transactions, and issued me a new card with different numbers. Do NOT do business with this company. Don't believe me? Call their direct phone number. It will ring and ring, but nobody ever answers. You will eventually get their answering service, but will never call you back! Try it before you buy. You won't be dissapointed!

Sean
United States | 18 February 2024I bought the most expensive and strongest package they have to a palworld server. It barely runs with 3 people on it and i'm suppose to be able to host 32 players. Not to mention it crashed on me today because of HD disk usage exceeding the amount allowed, which means these servers are ancient and don't have the upgrades required to run games like palworld. It's been half a day with no response from customer service. If you're playing an older game with virtually no system requirements this might be ok to run on, but otherwise... choose someone else. 2/18/24 Update server is up and running and hostari was super nice and apologized. I'm not 100% confident with the service quality yet, but they did reach out to me privately about that and i'll continue as is for now.

Dave
United States | 15 February 2024server never worked correctly. support links were dead. email links worked but no response. refunds are not available. save your money and pick another server host.

Scott Burson
Costa Rica | 11 February 2024There is absolutely no support response. The systems that are supposed to handle a player base up to 8 can't handle 1 or 2 players at a time. If you want to upgrade a plan to a higher plan (maybe pay more to fix it), you lose your time from the lower plan. There is no true upgrade path, they just charge you again and you lose the old plan remaining.

Sudhakar Kota
India | 06 October 2023not so great hosting