I gave them 5 stars as the whole process was relatively easy to follow. They provided the service and I was happy to use them for registration, especially as they were $10 cheaper than the rest. Initially I received registration provider offers from three different companies. If I'm to find a negative, and disappointment, and I'm not sure that my disappointment is accurate it is this. As was to be expected I continued to receive renewal emails from the company I used three years ago. After telling them that I no longer required their service they advised me that I had to provide them with an email address for the business, my name, and my residential address for them to notify ASIC of the change. They provide this service free of charge and I was thankful for that. Regarding my disappointment, it relates to "why didn't my new provider do this for me?" As I say, maybe they didn't have to. Hopefully, after reading this, they will let me know the answer.

Thank you, done well.

Felt like I got scammed. I don't remember ever signing up to receive anything from them and yet when I received letter from them with renewal for business name, it seemed like it came from the government, only for me to realise 2 days later when ASIC sent a different letter for renewal with different due date and amount.

My very first renewal experience was easy as 123

Most inconvenient and time consuming when you have multiple names to register for both the registration renewal process and the billing process. The web site needs to be improved to enable several registration renewals to be completed in the one transaction and to be sent on one account. also when you log in and view Orders you cannot then pay for them on Ccard

Was quoted $63 for 3 years and was charged $189 for 3 years Confusing

It was quick, efficient and friendly. Renewed my registration with one phone call. Would recommend to others.

A good experience, does what needs to be done

I renewed without any problem

I found it easy to re- register online as all the required information was sent to me.

It was a very easy process

Straight forward and intuitive

The directions on how to register were very clear and clearer than a similar request I received from another company. Thank you.

smoother operator

The young woman I spoke with spoke clear english. The whole process was quick and simple. Thank you

It was good and easy to do thanks

Very easy to do the renewal .

Easy, simple, quick :)

Business Name Renewal; The form was easy to understand and BPAY worked well.

Great customer service representative, made it quick & easy!