CompAsia

Suite 2.02, Wisma Academy, No. 4 Jalan 19/1, Seksyen 19,, 46300, Selangor, MY
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2.50
Based on 49 Reviews

5

26.53%

4

2.04%

3

6.12%

2

6.12%

1

59.18%
About CompAsia

Contact Info

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Chopps A
Malaysia | 15 May 2024

Bought Samsung Galaxy Watch Active 2 With Excelent Condition..No scratch on body and nice screen and strap.After using bout 3 weeks then im travelling to turkey..Suddenly the watch start regularly on and off...until battery was empty...when charge and switch on still blinking like regularly on and off...Now email but no respond from customer service...Dont buy here..Surely Item only look nice from outside but the worst and bad item inside...They only want to sell product plus stupid warranty...

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Lim Stephen
Singapore | 09 May 2024

I always wanted to have an Apple Watch n an iPhone. I was very fortunate to got from you with my limited budgets. Now I am so happy because CompAsia made my dreams possible, Many thanks n Best regards!

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ferooz ramasamy
Malaysia | 07 May 2024

I bought 2 devices from CompAsia..Samsung Galaxy A52 5G and Samsung Galaxy A24. Both phones are superb. Highly recommended to purchase from CompAsia.

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david s
Malaysia | 07 May 2024

Bought a recon iphone with compasia and it looks brand new and no issues at all. Quick delivery. Price is affordable and what they wrote to describe the product is the same as the real thing, thumbs up for me👍👍

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Galaxy Fadhil
Malaysia | 07 May 2024

Bought samsung galaxy note 20 ultra, dont realise that camera having problem with the focusing objects, not really care much because I only use this phone for businesses. Tried to reach customer support, but they doesn't help much. Should improve more on customer service. #cam34564

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Asraf Khalid
Malaysia | 07 May 2024

I have bought 2 items from Compasia, First I bought an Ipad Air 2. Postage, price and condition are very satisfactory. The second one I bought is an iPhone X, the condition is also good, only the delivery is a little late, but still satisfactory. The iPhone X also had a scratched screen problem within 3 weeks of purchase. I have contacted the customer service and they asked to send it again. The phone was successfully repaired & returned to me

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Ian “Mighty”
Malaysia | 07 May 2024

A rather unsatisfactory experience I did not know that the battery is only warranted at better than 80%, even when choosing their best quality options. You can find this info in their FAQs...., but who reads those? An 80% battery is as pretty useless for me?! I guess if you want a slightly cheaper phone with a rubbish battery they are a good option for you.

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Gabriel Thiong
Malaysia | 07 May 2024

The whole experience of tradein my phone was great. It was easy and the phone is really cheap compare to other platform. Thumbs up!!

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Tin Robles
Singapore | 12 March 2024

PURCHASE A DEVICE TO SEND FOR REPAIR RIGHT AFTER RECEIVING IT. BASIC CHARGING FUNCTION IS NOT WORKING. NOT RECOMMENDED TO PURCHASE FROM THIS STORE. NOT TRUSTWORTHY BUSINESS. DECEITHFUL AND LOUSY AFTER SALES SERVICE. BASIC ISSUE WHICH THEY COULD HAVE CHECK BEFORE SELLING THE PHONE BUT NOT DONE AND ALL HASSLE GOES TO CONSUMER..BAD..BAD..BAD..EXPERIENCE DEALING WITH COMPASIA

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EVIENSTEIN WILFRED
Malaysia | 10 March 2024

Bad experience buying phone here...weak after sale customer service...late reply....they are selling me telco locked device...😅

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Sulyn Ooi
Malaysia | 06 December 2023

If there’s an option to give negative stars, I’d rate -5. Worst experience ever. Device stated as good as new but doesn’t work, customer service slow to respond causing me much frustration and distress. I am never coming back.

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tham yh
Australia | 09 November 2023

I bought a Samsung Note 10+ from them and choose EXCELLENT condition. I received phone with full scratches on screen. Dent at the corner. Think twice before buying. I regret buying from. Please stay away from them. Their ads all are Fake. Dont waste your money buying from them.

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DB
Singapore | 04 November 2023

If you check previous reviews, they are either five star or one star, with only two exceptions of three and four star. This is exactly what you can expect. You get a cheap product. Either you win or lose. If you get a working decent mobile/tab, then you are happy with the deal. Highly likely that you may not get a working mobile/tab, then you lose all money spend. In my experience their support is pathetic. Fist I purchased a Samsung mobile. This was working. So, I liked the idea and purchased second time. This time it went wrong. They listed the Samsung A7 tab and mentioned that this supports Nano SIM. However, they sent a tab that does not support any SIM card. Now this tab is a waste of money. I cannot use the tab. I feel scammed. Since then, until now I had 75 email exchanges with their support. Some responses are completely irrelevant. Some are out of context. They rarely reply to the point. I felt I am being harassed. You may take risk and buy from them at your own risk. I have been writing them every day for last three weeks, without any luck. If you have endless time, effort, and money you can try this company. I cannot find any number to call them. You are not likely to go to court to get justice for a cell phone or tab. That would be too much to get justice. Only option left for me is possibly "small claim court Singapore". I have proof/evidence of all I have mentioned here. I can provide screen shot, email to support my point. However, it is too much to go to a court just to get back my money. If you can go this this extent in case, you feel you are scammed/cheated then you can take the risk.

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Nick Cheong
Malaysia | 11 October 2023

The good: ✅️ Picture says a thousand words ✅️ You get what you pay ✅️ Actual product is more like 99.999% brand new (preferred Excellent) ✅️ Condition is flawless: 0% battery issue, 0% tear/wear, 0% crack/scratches/stains ✅️ Quite affordable pricing and regular promo (my order bundled with an excellent conditioned Oppo (2016) as free gift The bad: ❎️ Delivery might take slightly longer hours after placing the order🤞😬

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Aaron Nason
Malaysia | 10 October 2023

About 2 months ago, I decided to make an eco-friendly choice and ordered a refurbished black iPhone XS Max with 512GB of storage from CompAsia, hoping to save some money while helping the environment. However, my experience with them has been both frustrating and disappointing. The problems started right away. My phone had charging issues from the moment I received it. After sending it back and waiting for another agonizing 2 weeks, I was shocked to find that the phone was in an even worse condition. The battery needed servicing, and to make matters worse, I couldn't use the Grab app on the phone because it was detected as jailbroken. I reached out to CompAsia, hoping for a reasonable resolution. However, instead of offering a full refund, they insisted on sending a replacement. When the replacement phone finally arrived, it wasn't the same black iPhone XS Max I had originally ordered; it was a gold one. This whole thing is seriously a joke! So I left a negative review about their service on Google, and soon after, someone from CompAsia called me after reading my negative review. He gave me the option to return the phone and get a full refund, which I did. Now here's the thing: I've been waiting for my refund patiently and have only contacted them 2-3 times, but they have not replied to me. Even their customer service on WhatsApp takes such a long time to reply. They are really testing my patience by not responding to my refund requests. Dealing with CompAsia has been incredibly irritating and disappointing. Despite being a repeat customer who has purchased many phones and laptops from them, this has been by far the worst purchase experience. I strongly advise against supporting this company, as their products and customer service have left me thoroughly dissatisfied, and I have no intention of returning as a customer.

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Zhen Fhong
Malaysia | 03 October 2023

I have done trade in for iPhone 12 ProMax and IPhone 13 ProMax with CompAsia at Sunway Pyramid on 30/09/2023. The person promises the payment will be made by Monday which is 3/10/2023. But on Monday, they say something goes wrong with their finance department, say latest by 4/10/2023 afternoon will receive the payment, i waited until 7PM, I am yet to receive the payment and did a phone call to the shop. In the call, they finding themselves excuses again saying too much pending payment need to be done, by 7PM 5/10/2023 will be getting the payment. What a terrible service is this, keep delaying the payment, yet the trade in price is so low. Guys, think twice before you do trade in with CompAsia.

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Justin Xavier
Malaysia | 21 September 2023

I have purchased 2 devices from them. 1 in 2016 and another just 2 days ago. I’m not the person who normally gives reviews but I have to say this company deserves it. My 2016 purchase was excellent. My recent purchase was 2 days ago and I have already received it today. Delivery was excellent. The recent device was a iPhone XS and I purchased it in Good condition. Was expecting scratches and everything but when I opened it to say it’s literally a as new device, no scratches at all, battery health was a 100%. Im a technician myself and after reviewing the device there were no issues at all. Best purchase ever. Kuddos to CompAsia and keep it up!!!

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jessica fong
Malaysia | 19 September 2023

Purchase an iPhone 13 Pro from them, so called going throughly with QC and dtuff which I believe is totally bluff. Less than 1 month using the phone( screen will blank automatically only have sound) , send back for checking (luckily I do purchase warranty) manage to get my phone back yesterday but the condition is worst than before I send back for checking and change lcd screen( this is what the Cs told me) . I can't even set up my phone as the screen keep go blank what kind of disappointment. Never ever purchase from them. FYI, their customer service is totally useless, you can't even call them and you only can get respond by email which is really really slow.

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Pawel Michalak
Singapore | 04 September 2023

AVOID! I needed a phone quickly and cheaply, I'm still waiting after 2 weeks. You want to save time and money, you end up losing both. Don't make the same mistake, don't give them your money. 1) I placed the order at 9.30am on a Wednesday and paid $13 for same day delivery. It arrived the following day at 7pm. Don't pay extra for quick delivery. They just make money off you. 2) The phone arrived as on the picture. Broken screen and unusable. Expect to be CompAsia's QC team. 3) They arrange a pick up and give the wrong address to the poor lalamove driver.- he shows me the details on his system! Then they blame him for messing it up. Don't be their partner. They make you look bad. 4) The customer service never offered a refund. They refused to refund the same day delivery charge too. They don't care about customers getting a good service and coming back, just covering their backs on one-off purchases.

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Karen Kitt
Singapore | 31 August 2023

I've Read so many bad reviews after I just ordered and was so very worried. But when the galaxy s22 ultra that I bought from Compasia arrived, its in excellent condition. No scratches or dents and all working fine. My husband loved it as I gave it to him as a gift.

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