Wanted to say that the person I had spoken with autumn went well above their have to do these to see that my needs were taken care of and about product inquiry Paul was also very helpful in getting orders set up when I was inquiring about getting my mascot pieces customized and taken care of I have been very very pleased with the speedy service and responses and pricing of this company and I really like the mock-up model they made for me I can't wait until I get my finished product when I get things ready for that and all set thank you Autumn Paul when everyone for the great service I look forward to doing this business and more business with you guys in the future 🙂💯👍 Have a great day! Best regards, Richard Van gundy

Mascot store made the experience of selecting a mascot simple , our vision of what we wanted to color selection , to a mascot that will be enjoyed by many !

We had a missing item, but Paul & Autumn have been extremely helpful in this process; it was an easy process and easy fix because of their help. The bear mascot came out to be perfect for our department's Happy Bear.

Paul was of great help to get a mock up started for our school mascot costume we are looking to purchase!

Great experience! Paul was awesome to work with he was fast and efficient in his responses! Can’t wait to see the final product! 100% would work with this company again!

Paul, the person who oversaw our order, was patient and very helpful - especially seeing that our special requests were accommodated. And our mascot, Officer Scotty Parks, is very cute!

Paul was so helpful. We went back-and-forth many times regarding the custom design. He was always quick to respond. Very fast shipping. We are so pleased with our mascot! Thank you!!

Paul has excellent customer service skills and has been extremely helpful each time that I've had questions. I am excited to see how well the construction of the mascot goes!

Jack was fast and thorough. As long as my update was made correctly, we should be good.

Excellent customer service. Product is great quality.

Fabulous experience! Paul helped our mascot Bubba Bear come to life and helped us to be creative and create his red hair! He made our dream a reality! Bubba Bear will now be providing Sensory Friendly Birthday Parties to individuals with special needs and so much more! Thank you Paul and the Mascot Store for helping us to transform lives! I HIGHLY recommend them!

Just received our mascot in the mail and it is awesome. Customized and very detail was correct. I was hesitant because so many of these online places to order from seem sketch, but I can attest that this website and product is legit!

Paul was very attentive and answered all our concerns regarding our special order.

Paul was super helpful. Responded with-in minutes each time I had a question. Will definitely order again!

Paul was so awesome helping me with my order today. He walked me through the customization process. Very polite and easy to work with.

Paul helped me today with getting my mascot suit ordered. He was super quick and answered all my questions!!!

Great customer service. Easy to work with and super helpful. Fast shipping too!!

Our mascot costume has arrived at our school, and it is so well done and professionally made! It looks fantastic, and we can't wait to roll it out for our kids this friday. Our experience with the mascot store was amazing as well because they were so individually accommodating and helpful in the limited time we had! They went above and beyond to make sure we received it on time, and we are forever grateful!