I ordered a leotard from Basilica Dancewear, received my order number and waited... Nothing. Tried their automated chat to track my order - was 'awaiting fulfilment'. I emailed to find out where my order was - no response. I phoned many times - no answer. A pending payment to my credit card has disappeared. If they are in trouble or have gone out of business, the least they can do is let the people who have ordered from them know this. But zero communication? Not acceptable.

Do not order from this company. My 16 year old daughter order a leotard from their website. They have taken the money and not sent the item. They have ignored every message we have sent. Disgraceful

Orderd a leotard from the sale section a week ago. Still no sign of it being shipped or if the order is being processed.

i STILL HAVE NOT RECEIVED MY ORDER AND THIS IS SINCE jANUARY

Out if stock of colour we wanted, changed colour and they could not even be bothered to post it. Never ever will I order from here againm

Really fast delivery and an AMAZING product!

Excellent quality item, quick delivery.

Waiting on a refund for a leotard which wasn't delivered & 2 leotards which I have sent back (mistake on my part) I have sent 5 emails & multiple messages on their website 'chat' with no response!!! The leotards are beautiful& good quality, unfortunately customer service doesn't match! I am really unhappy with the situation

I have ordered a leotard on the website. The size fits perfect, however I would prefer thicker fabric layer for breast support, since the fabric of the leotard is quite thin.

I ordered 2 items 3 months ago but only received one, which I returned. Customer service representative only got back to me a month later to ask what I would like to do and I requested a refund. I haven’t heard from the company since then and it’s been 3 months! I sent multiple emails and contacted via Facebook and Instagram. I am very upset and unhappy with the customer service.

Shipping was efficient and product is lovely and comfortable. I am always on the lookout for elegant and modest leotards and this one was a perfect fit!

fab service thsnk you so much

Excellent service

Lovely fit and colour 😍

We did not receive our item yet! It has been 3 weeks

Your leggings are absolutely beautiful. The style and quality is second to none and the selection of colours is absolutely beautiful.

Quality products, fast delivery and fantastic customer service, will always recommend.

Great quality dancewear!! Love Basilica! Just had one problem with the delivery company as they took almost 3 weeks for it to arrive… contacted Basilica and they replied quickly and efficiently and sent a new replacement. Recommend Basilica Dancewear!

Best quality and most affordable price xx

Beautiful leotard and Fast delivery