After seven frustrating months with Helping Hands Financial LLC, my credit score is still stuck in the low 600s, and they haven’t even managed to remove outdated address information from my reports. To add insult to injury, I’ve received report updates meant for someone else just because we share a first name. When I asked for a refund, I was told I wasn’t eligible—despite your so-called action plan being to file the same complaint with the FTC month after month. Your website's "guarantee" is nothing but a lie. I’ve shelled out $399 upfront, $99 every month, and $19.95 monthly for credit monitoring, and the only thing you’ve successfully done is remove a few hard inquiries. Seven months is more than enough time to remove even a simple outdated address—something any competent credit repair company should be able to do. I laid out my expectations clearly with Miguel, who assured me it would only take 3-4 months, but I gave you seven. Your so-called “masterclass” and training are useless without actually removing items from my credit report. Miguel gave me his word, and I trusted him and your company's reputation. On top of that, your website stated a 100% guarantee as of August 8th, which you conveniently changed to a "6-month guarantee" after I brought it to your attention. This is deceptive, and I won’t stand for it.