Had the wrong items sent to me, and it turned out what I had ordered wasn't in stock, and was no longer being sold. Customer services were pretty good about everything, offering to pay for postage, but after too many emails managed to get them to order the products direct at no extra cost to me. Would have been nice if I was given that option at the first instance, but would order from them again.

Great shop, would recommend to anyone. The real experience is visiting the place.

Excellent range and value with great customer service. Always friendly and helpful.

A fantastic place to game and meet up with friends, playing plenty of different games and with the shop there you have a lot of what you need. Friendly staff really make the place.

Good prices, excellent service. An item wasn't in stock that showed in stock when I ordered and they phoned me an apologised for the error. The missing part was sent out as soon as it came in. Great customer service. Will use again.

Friendly, honest and helpful ! Highly recommended !

Ordered (just before 3pm) on Friday before New Year (29th): dispatched Wednesday 3rd, delivered Thursday 4th. No issues with order.

Very smooth transaction. Just awaiting product to ship. So far fantastic experience.

Excellent service from friendly and knowledgable staff. I wouldn't hesitate to recommend, and Alpha Games is well worth a visit to their shop if your local!

issues resolved fast .. very good experience

Better price than direct from manufacturer, good communication and quick delivery.

Excellent store, well stocked and friendly

This is a great gaming store, they are really fun and easy to get on with.

Very prompt delivery an excellent customer service

Always friendly and great service

no problems with transaction kept informed quick turnaround

Love this store and the staff. They do their best to get your orders out on time.

Amazing fast and packed really and great price and always have in stock which is amazing and rare. I always buy for alpha now great jobs guys

Excellent shopping experience, website is clear and well designed and the products on offer are great

What a great store!!! Alpha is all about the games, with genuine and knowledgeable staff who love the hobbies they play. One of the few places I've been where giving honest advice comes before getting a sale, often making suggestions to save their customers money or introducing other products which may be better. Its more of a games club with a shop. The staff are always willing to answer any questions or play demo games if you wanted to try something new (I'm now addicted to Destiny, thanks Matt). The store is continually getting new items in and if you can't find something they will try their hardest to get it in for you, even if its not an item they usually stock. They also sell at internet prices in store, with 10-20% off most items. The store has two large game rooms with loads of free to use tables laid out, a large selection of scenery and matts are available, there is also a third room if you wanted to do a bit of quiet painting or have a smaller tournament. The store run tournaments most weekends which they post details on their Facebook site. If your after a game of something check out their game finder pages so you can meet other players and arrange a game. Its a great store with a great community!