Had a very good conversation with a very knowledgeable chap who was very helpful and agreed to get back to Mr the next day at 1;30 with the quote it is now 22:25 and he has not got back to me. I had pretty much already decided to ho with whatever he said was the best option untill he failed to contact me

Only took 2 phone call , both with polite , profetional and friendly staff..

When I want a quote I want a quote to be displayed on my PC Screen not a phone call!!!!

Very thorough yet friendly service. Good contact and information one can understand.

The advisor put me at the heart of the transaction, was professional, gave realistic opinions and suggestions offering me choices in clear terms which i understood

I received an e-mail from your company asking me to phone a number to receive a quote for life assurance. I spoke to someone who seemed to be writing my details on the back of an envelope. I presume that the envelope ended up in the bin because from that date (31/07/13) I have heard nothing except the e-mail asking me to rate your company. I rate it pretty low, poor would be generous.

No response or call!! Will have to look elsewhere for cover It's poor being asked for a review when no one has made the effort to contact you in the first place, I left an email and phone number, not even an attempt to leave or send a message!!

I was looking for some advice and guidance on Life Insurance & Critical Illness cover. They were very approachable and polite on the phone. When I questioned why they needed information on my expenditure, she explained that it was to provide the best cover so that any bills were covered etc. The girl who I spoke to was excellent!

Filled out the details which took a while then pressed for a instant quote to be e mailed shortly afterwards to say ring an adviser to get a quote False marketing saying instant quote which it isn't and is very Mia leading Won't be using or recommending in the future

Would definitely recommend this site.

Went online to find some insurance protection and chose this company. The service was spot on. If i was running a company I would want it to be run this way. Quick, efficient, open and honest, what a refreshing change thanks.

Really good price and friendly to talk to plus rang on time.

Good advice on all products and what was best suited for me.

Never going to do this again! Made a casual enquiry regarding some insurance products through MoneySupermarket. The site was completely misleading in that it suggested that I would be given a rough online quote - which was all I was after. I accept that some insurance products are more complex than others but I was absolutely bombarded with calls, texts and emails to a ridiculous extent. One company rang me 4 times a day for a week!!!! Total nonsense. What made them think I wasn't capable of picking up the phone if I wanted to speak to them? I'll never use MoneySupermarket again - I blame the site for not making it clear until AFTER I'd requested a quote that a load of salesmen would be given my details. And would then proceed to call me day and night for a week. Who honestly thinks that people buy this way anymore?

very helpful & polite advisor will contact when property is to be purchased

After entering all the details requested noting fixed terms critical illness cover I was astonished to be called by a lady asking what type of life cover I wanted! Needless to say I won't be taking any insurances out vie yourselves! Sorry but you asked for feedback...... Oh I didn't even get as far getting a quote as when I explained I wasn't even apologised to just told that it wasn't her fault, it certainly wasn't my fault.

E mails excellent service to remind of things

I had call at 930 today and was told I would be contacted at 10 after a check for the best deal. It is now 1004 pm and I'm still waiting 12 hours from the call

I was treated with respect and given very good advice and trusted the persons judgement on the end of the phone.

I received a call from a helpful advisor who took the required details from me to allow him to start to collate the best possible cover. He then arranged a convenient time to call me back. The reason this was done effectively but efficiently was due to me being at work during the initial contact. So fa I am overall impressed with the service.