Tests4You is a good platform to order the test. They can provide the reference number immediately. My husband met an issue of receiving the reference number, their staff Harry helped us very efficiently. Recommend! Zhongmei

Extremely good service. I made an error when inputting my results on the website and I was about to miss my flight. Jennifer, Ash, Ricky and Daniel worked through it with me to ensure I could board my flight successfully. Added bonus that everyone I dealt with was genuinely very nice.

The service was super fast and the customer service helped me in everything That I needed. I want to thank especially Andrew, who was super supportive.

Have mention special thanks to Mr. Harry who understood my issue and promptly provided a resolution to mu issue as well. I would really like to appreciate him for his kind service. Thanks again Hemendra Verma

My completed day 2 antigen test was returned to Tests4you on Wednesday morning. As I hadn’t received an email confirming my negative result by 5pm today, Friday, I called Tests4you regarding this. I spoke to Harry, who was very helpful and forwarded this confirmation to me immediately.

Our flight was on Saturday early morning and need test results within 24 hours. After registering my kit on Friday afternoon I called Test 4 You and Ricky helped me to forward our kit sample as priority and we received results with an hour. This was a massive help. Thanks to Ricky.

I hadn't received my test package booking reference and couldn't fill in my passenger locator form. Andrew helped me very quietly and calmed me down as I was very stressed, he did everything very quickly and skilfully to manage to get 2 numbers ( I had bought 2 packages). He proved to be very understanding and very helpful.

Had a problem submitting images but Andrew Customer Services sorted everything out. Much appreciated

Overall good experience, after ringing Customer Service and speaking with Daniel. Be aware when buying home lateral flow fit to fly test kit the result is not immediate as it needs to be processed by an employee. Some other companies result arrives within 5-10 minutes from uploading. I was not expecting this delay and got quite stressed. I rang customer phone number at 8.30 pm (although on website it should be closed) and got helped immediately. Some people perhaps would not try to ring as information is not accurate about customer service opening hours. I have made no deductions as the test result are promised to be provided between 24 and 48 hours.

We ordered two Day 2 PCR tests in December, but they didn't arrive. On our return from holiday, I spoke to Andrew who was very helpful and polite. He explained clearly what had happened and arranged a refund.

Very helpful, Daniel really sorted my problems.

Needed help with registering a pcr test and gentlemen called jasper helped me through all the issues 5 ⭐️

Had some problem with the initial delivery, but the service team solved the issue immediately. Thanks, Ricky!

It's a good, cheap test option. Delivery was fast. I had a couple of issues which an agent (Andrew) was able to iron out. Overall a good experience.

great customer service, Daniel was very helpful. had forgotten to register my test kit, emailed to info address and got a phone call from them within a few minutes. Highly recommend!

Had a positive experience with the customer service team. Special thanks to Daniel for helping me promptly.

I have spoken to Ricky, who was very helpful, he even got back in touch with me to let me know that my test results are on its way, really pleased with customer service.

Great service and very helpful customer service on the phone. I was helped by Jasper on the phone and he was very good to deal with my request. I would recommend this company to my friends definitely. 👍

there was a problem with my order but it was dealt with extremely quickly

Ordered 20th December 2021 , arrived 22nd December 2021, fast service in difficult times, Returned home 29th January 2022 got home and did the PCR test posted 30th Sunday January 2022 ,results back on February 1st 2022! I recommend this company for everyone who needs a test ,cost very good and Jasper helped with a query in short time!, Will be using this company again ,