
ETPH blizzard
United Kingdom | 20 August 2024Terrible service can never get anyone on the phone Been on hold over 3 hours today just to discuss why my dad's phone was randomly cut off during a work day Business contract, highly important it stays live SIM only, 2 phones, 24gb capped contract, £65 a month... Thought if you pay more you get more but this is also a lie Avoid at all costs

Simon
United Kingdom | 25 March 2023Untrustworthy seller: Check their entire Amazon seller listings. No 2tb micro-sds exist publicly at the moment. 2tb micro-sd's are oddly being marketed as cheaper than any smaller sized Micro-sd's publicly on sale.

Imran Ahmed
United Kingdom | 01 April 2022Shoddy sales tactics. Repeatedly cold calling and wouldn't leave me alone. Pretend to offer cheaper rates, and as others have said, might as well be scam

Stacey
United Kingdom | 26 January 2022Guys please be careful. After a little digging I found out that this actually isn't even a registered company. Also for all those who keep getting cold calls from them if you quote the GDPR law and request your details to be removed they will legally have to do it. If you ask for your details to be removed but don't quote GDPR they are not legally obliged to remove them. Everyone is trying to make a living at the end of the day but it shouldn't be done through harassing people.

Sarah Williams
United Kingdom | 13 January 2022Very happy with the customer service from Will, talked me through step by step, made it an easy experience.

Nick Connett
United Kingdom | 30 November 2021Incredible service from Sophia, very much appreciated and would highly recommend.

Kira Mcdonagh
United Kingdom | 16 November 2021Will made sure i was updated along every step of the process and gave me frequent phone calls to talk me through the steps as we went along. I was really happy with the customer service that i received.

ML
United Kingdom | 03 November 2021The call always starts the same way "Hi, I know who I should be speaking too but it’s regarding your (mobile provider) account. It’s been identified as being eligible for a cheaper tariff.", they don’t tell you that they are not actually calling from your (mobile provider), but the script is crafted to allow you to believe that they are. Despite requesting directly from them to remove my details, then adding my details to TPS and CTPS and then speaking to a line manager and warning him I had no choice but to seek advice, Mr W. Hamilton, assured me that I would never be called again. However, today they called again phoning me while I was in the middle of a training video with a new customer. Update (5/11/21) after GoConnect response: Mr Hamilton assured me this had already happened. A case has been raised, kindly deal with TPS.

Julie
United Kingdom | 27 September 2021I am really disappointed with this company . I had 11 months left of a contract and was told there would clear that. I was still reluctant then was promised new phones with cases . Also Amazon vouchers. I decided to give them a go . I have now received a final bill for £915.43 from my previous provider which I believed they had paid direct. When I asked Go connect I was told I had to wait up to 6 months for payment. I would advise against using them. Lewis (sale man on phone)really convinced me that this company was different but now he says this is standard practice.

Liam Smith
United Kingdom | 13 September 2021This company harass people over the phone. I asked them politely to remove me from their database but they just kept pushing. I was contacted by Mason Marshall. When I asked for a manager he put the phone down on me.

Matthew Boyer
United Kingdom | 25 August 2021I posted a one star review about this company repeatedly cold calling me and the rudeness off some of the callers. After over a month of nothing back, they tried to get trust pilot to remove my review. If I had noticed earlier I could have contested it but unfortunately I didn't. So here is my one star review again! Avoid this dodgy company like the plague!!!

Dan Templar
United Kingdom | 06 August 2021I have had a problem for years trying to switching from personal to business account with another provider and in less than 20 minutes from understanding my problem Chloe had sorted it all out and in the most wonderful professional way I've ever experienced, all with a smile. A true asset of the company. Big thank you.

MARCUS BROWN
United Kingdom | 30 June 2021I don’t often listen to cold callers but the other day was different. Lewis rang about my 3 business phones and after a few discussions sorted a fantastic deal. Many thanks Lewis MJB Builders Ltd

Mr A
United Kingdom | 18 June 2021Who is Mason - he sounds like he knows his stuff however he wasn't available to speak to.

Wajihuddin Yasini
United Kingdom | 07 June 2021Excellent customer service, competitive rates, highly recommended.

Linda Murch
United Kingdom | 25 May 2021Mason is a true star helped me with all my needs absolute hero

Vixy-Faye Harrison
United Kingdom | 25 April 2021Mason was very helpful and polite when I spoke with him last week. Explained everything simply and could answer all my questions. Would highly recommend.

Evie lord
United Kingdom | 30 March 2021Mason was very friendly and helpful! Great service

Joshua Bryant
United Kingdom | 30 March 2021Mason was very helpful and gave good advice

oakley fair
United Kingdom | 30 March 2021I received amazing service from mason, there is literally no other person I’d rather speak to on the phone