Marc L
United Kingdom | 06 July 2022Very patient and understanding when I ordered the wrong parts. Once my mistake was realised the correct screws for my van, which are no longer available from VW, were sent and they are a perfect match. Very happy with their service and the parts.
Stephen
United Kingdom | 01 April 2021I placed an order and paid extra for a tracked, next day service. Five days later I was still waiting. when I phoned it turned out they had forgotten to send it tracked (perhaps they also forgot to send it when they should have) What they didn't forget was to charge me the full next day delivery price. To make matters worse, the screws were useless. Really 'soft' and the heads 'burred' and made them very hard to use. Next time I am going to a local, reputable supplier. ***UPDATE*** My review of Carbolts was done MONTHS ago and its only today they have bothered to reply. Rather sums them up and the service and products I received from them. In regard to my reviews, yes I do report BAD SERVICE and BAD PRODUCTS on Trustpilot. I buy a lot of items and the negative reviews account for a very small percentage of the products I buy. Clearly the truth hurts!