I am writing this review on behalf of my Mum who is elderly. I set her up on Simple Call to phone Ireland. It hasn’t worked for months and repeated emails remain unanswered. You can forgive a technical issue here and there but not the pure ignorance with which they treat customers. Use a reputable company with decent customer service and indeed a functioning service not this one. Requests for a refund of the remaining unusable balance has been ignored.

Utterly ridiculous that website still offers a PC service, which no longer exists! Fortunately, I declined to pay for initial credit on signup, which no doubt I could have said goodbye to! I signed up, wanting to use the service with a PC. The website gives instructions for this, complete with a Windows app, which I downloaded and installed. This asked for a username & password, with an 0203 number to call to get them. After a long time to answer, a (perfectly courteous but confused) gentleman explained that they no longer offered a PC service and (unconvincingly) that the website was under alteration.

Opened an account, paid 5$ for top up, after 30 min the account got suspended permanently and no one answers me back on why and what happens to my money.

A very good service Satisfactory at a high level.keep up the good service.

An extremely poor company with extremely rubbish service. The only know how to steal the money from the customer by providing the crap service. Most of the time the app is not working and the access number is always busy so there is no way for you to use the service but they simply do not care and all they care is the money coming into their account so they can make others fool by various different means such as overcharging them, charge even when the phone only rings. Thanks for giving me the excuses but your wonderful customer service is also not working so there is no way for the customer to contact you guys as I tried to email but no reply, I tried calling but no answer so you tell me what else a customer can do? Account : 7878824300

Very good service

Great customer service

Their customer service always the best , polite and knowledgeable Quality of call also very good

excellent service

Very good customer service on time

Nice coll and network.

Very helpful and competent, very polite and kind customer service representatives. Trustworthy company and reliable. Most of the times really good quality phone calls. I very highly recommended , and I did in the past so you got a few customer through me.

I like this service because it’s good for me, If I want call anywhere in the world, any time and it’s cost is cheap....

Has an issue with refill payment. Got a follow up call back to my email in <10mins. Found out it was due to some outdated info on my end. Everything was updated corrected and fixed in a couple minutes. Fantastic customer service! Very please. Keep it up!

Brilliant.. 👍👍👍👍

good service

Really a excellent sarvice..I would recommend my friend and family about simple call..

Very good and reliable service.

I’ve found their service very reliable. I normally call to Bangladesh and the line has always been clear, no call drop at all. Highly recommended.

Excellent service. I’ve been using it for last five years and it never let me down.