Horrible customer service, robotic answers, my questions not answered

Last review I pit up was in correct and Ment for ohimygift.com....apologies!!

The mug was a perfect gift for my child. Customer service is very helpful and respond very quickly. I definitely would recommend OMG

I ordered personalized fragile items for shipment to the U.S. Service was prompt and courteous. One item arrived damaged. Response was again prompt and courteous and the matter is being sorted. Top marks in every respect.

Great item! Arrived quickly and really well packaged. Wouldn't hesitate to buy from again.

Excellent- would definitely use again and recommend.

Really good service, when my product hadn’t arrived they were in contact to let me know it was on its way and asked if it had arrived.

Brilliant service, nicely presented item and help provided in selecting the gift.

Can’t rate Chris Herbert highly enough- excellent, prompt and helpful customer service and communication. Product received (my dad cushion cover) clear picture, lovely quality cover- so very happy with it. Thank you so much

Very good quality little deckchairs, great design, and prompt delivery. Grandchildren delighted with them. Thank you.

Fast efficient effortless. This was my first purchase through Oh My Gift and I was pleasantly surprised with how easy the whole process was. Great range of products too. I'll definitely be ordering from them again.

Certainly a place to look for unusual gifts. Especially welcome these day for friends who have everything! I only took one star off simply because there was something I wasn't clear about concerning the "Mapkins" that I bought. Not sure if it were a lack of my understanding or the product information wasn't explicit enough. That said, even though purchased around the very busy Christmas period I received a personal email response from the company explaining things perfectly. I can't remember exactly the order to delivery time but it was very timely. My friend loved the originality and quality of the gift and next time round I can order something for her to match. I'd certainly use them again.

I love this website, the gift ideas are really well thought out and beautifully presented on a website that doesn't confuse or overwhelm. Customer service is outstanding.

one item was poorly packaged and another was 2 days late

I am still awaiting a response regarding a missing order. I originally had some correspondence but that has since stopped. I will be asking for a full refund!

The gift I ordered arrived on time. It was personalised and took exactly the number of days stated. The only problem I had was I couldn’t track arrival. I logged in and it said I had no orders so I was concerned and sent an email to ask about it but got no reply. The gift is good quality although a bit smaller than I expected. It didnt say but I perceived it to be bigger. I am still pleased with the product

Ordered This for my godson. Lovely! Fast and efficient service too

Lovely present and presentation very pleased

I ordered my gift for a christening but didn't think it would arrive in time as it was short notice, it actually arrived within 3days!!!! I was really impressed. GREAT SERVICE.😀

Very quick delivery. I shall definitely use them again and recommend to my friends and family