Considering I live in another country I thought the service was excellent and arrive well before I thought it would I have not installed the seal yet so I’m not sure about how good the product is but so far the services is excellent

Answered the phone and fixed the issue. Thanks.

Fast and smooth transaction

As before, the parts were reasonably priced, shipping was quick and the parts were good quality. Much better than a source here in the USA.

well run company,very helpful staff.

Great work, greetings for Tony, he helped me a lot with my order. Best regards, Victor

Without doubt one of the best customer service experience especially in this day and age within the motor trade Makes a pleasant change to find a company who go the extra mile to help with your requirements I shall use introcar for all my silver clouds needs many thanks to greg

Excellent service

Everything was perfect

I was satisfied with a deal, only shipping with DHL isn’t the best solution. Their charges for a custom documentation are sky high.

Service second to none !!

YouTube technical videos were great. Parts arrived early very happy.

I was not originally sent the write thing. You tried to stop it and I refused it twice but DHL left it at my door the third time. You are now sending me the right thing and I like working with you.

Introcar bookkeeping seems to be not up-to-date to write a professional export invoice. 1. Special Symbol "L" for british pound is not valid. Only "GBP" is accepted by custom. 2. DDU is outdated. DAP is valid. On request Introcar rejected to change "because invoice was already issued". This is again unprofessional nonsense and not constructive. You are indeed allowed to correct as it is fully legal.

speed and reliability

The Parts Department were very helpful and the items arrived as described I would recommend them without hesitation.

Fast efficient service

Hallo aus Deutschland - danke für den tollen Service. Ich hatte ein Problem mit einem speziellen Teil, habe per Mail angefragt, noch am selben Tag eine freundliche Antwort mit einer Lösung bekommen und innerhalb kürzester Zeit das Teil in Deutschland - das war wirklich großartig. Danke!

A professional firm that is serious about its job, the environment is very concerned. thanks

Quick delivery.