the customer care is very wonderful in respondes, it is an amazing partform to trade with. my regart to the crew members, kudus to you all

I initiated a refund request, and they processed it accordingly. However, the situation took a rather disconcerting turn. Following approximately 7 to 8 working days, my bank raised the need for an ARN. Despite their consistent assertion that the finance department initiated the request and is awaiting its transmission, the process is proving ineffective. Ordinarily, upon refund issuance, an ARN should be promptly accessible to the bank within 24-72 hours for customers to track the transaction. Yet, on the 13th working day, I have not received any communication. Each live chat interaction merely regurgitates the same narrative, offering no elucidation on my requested details. The service's inefficacy and unethical practices have led me to the decision to never reinvest with them. While I can exercise patience in awaiting my reimbursement, the unacceptable aspect lies in the absence of proactive measures to address and rectify my predicament.

Small issues with getting set up but great communication and sorted very quickly

Great support for a log in problem. Thanks

Deposit and withdrawal, the agent was very helpful and kind and I understood everything so easily

Easy to use interface with great support team! Ehen struggling with kyc, M. Moursy helped me through the process to get my verification sorted! Would recommend!

Good, kind and helpful solve all my problems.

Supportive and fast response from the support.

very helpfull chat,fast and prepared,they solve my problem in a very good way.

Great experience with this broker, their customer service is fast and very good!

Probably one of the best live chats I have used was really quick and helped me straight away with in 5 minutes

Mahmoud on live chat is a legend!

i could not recommend this broker enough, i have had a couple of issues where i was confused as what to do so i messaged the support chat and had an almost instantaneous reply that was very straight to the point and helpful. i have just processed my first withdrawal and hope to get this soon

Great friendly service sorted my issue out in minutes

helpful and fast support !

Excellent chat-support!

Wow very nice and friendly support team. I have never saw such a friendly support team before like this

Excellent customer service & resolution. Advisor M Moursy went far & beyond to get me the right information.. Well appreciated… :-)

Il top broker molto buono e assistenza molto disponibile nel assisterti se ci sono dei problemi o dei chiarimenti da avere

My trading experience with them have been spectacular as I know what it feels like to earn more profits now all because of tauro market! They are good at what they do guys.