I don't know why this company has any good reviews. They must be fake, or the company just isn't what it used to be. I know for a fact that at least one of these reviews is fake because "Universal leather LLC" charged my card when I bought the infernal patch. They promise to ship within 5 business days on their website header. I ordered a patch 3 weeks ago, they NEVER sent it, I've given them the benefit of the doubt, but then they lied to me. I called weeks ago and they said my patch would be here last week. Didn't show up. Called again, they said it wasn't in stock? But they'd ship it on Monday. Monday came around, nothing happened. So I called and they said they'd send it by the end of the day. I waited until the post office was nearly closed in their area. Texted them on WhatsApp to see what was going on. They said they'll send me the tracking number whenever they DeCiDe to send it, they even sent me a picture of the patch in their possession. Like what? "NA na na boo boo, we have your patch but youuu can't get ittt" This is by far the WORST experience I've EVER had with ANY company. They do not care for customer service, they're vague, they are scammers. They stole my money. Please don't use this company, there's plenty of other bespoke patch companies that actually deserve it. Whoever runs this company just seems like a person who lives in a parents basement without a car.

I bought 100 patches for my business and I was a little unsure how the patches will, come but they came out better than I expected and the shipping was quick.

The patch I ordered was a bit of a dare and an inside joke. It will have limited appeal, but those to whom it appeals will love it. The job done was top-flight. The work is clear and very readable. The contrasts are great. The finished product is exactly as conceived. I am very pleased.

Customer service was very respectful and gave me the feeling that they were dedicated to get my patches made. They were very knowledgeable and flexible. They gave me some great feedback for my future purchase(s). And I will gladly go through them again. They were very accommodating on my short time frame. While still being able to articulate what they were able to do. I’ve gone to three other places and they all wanted a 25 or 50 item minimum. I only needed a few of each. Fantastic experience.

They were prompt in response and generous with the mock-up process. The patches came out great and was received very quickly.