Really good customer service when I phoned for information but I was not informed that the same thermometer was £10 cheaper on eBay being sold by Healthcare4all

This is my first time ordering from this company. My order was delivered on time specified. I haven’t had any issues yet and therefore haven’t had any reason to contact customer services and so far I’m very happy with this company.

Great price for the product. Free delivery. Was delivered a couple of days before expected. Would definitely recommend.

Good price for what I needed, good delivery time. All okay.

Got what I wanted an it arrived quickly

Extremely good customer service and the item was delivered next day. Very fast and efficient service.

Perfect just want I ordered

Fast delivery of correct product

Having previously ordered a pulse oxymeter I turned to Healthcare4all to buy a reliable thermometer, as expected not too much choice and mostly at the higher price points however it arrived swiftly and so far appears to be of excellent quality, easy to use.

As a type 1 diabetic at enhanced risk of complications from COVID-19, I was anxious to get hold of an oximeter. They are in understandably short supply at this time. But Healthcare4all had stock and delivered one quickly & securely. It is a sound product. So good job all in all, and would be happy to use the company again.

I bought a pulse oximeter when my 3 month old granddaughter was discharged from hospital with heart failure. We needed a paediatric sensor which was not supplied as standard so I contacted Healthcare4all directly by phone. They were very helpful and suggested the more recent and reliable model than the one I had selected and supplied a paediatric sensor instead of the adult lead at no extra cost. They also shipped it to us the next working day. This made a very difficult adjustment to a very poorly baby home much easier, and even better we have not needed to use it much as she is getting much better. Definitely 5/5. I would give them a 10 if I could.

I bought a paediatric pulse oximeter that never worked properly, I emailed immediately and they agreed to replace it but the next one was just as bad. They advised me to return it and promised a refund, this happened eventually.

I ordered a large cuff for use with my digital BP monitor. I found it was faulty on arrival (it doesn't pump up). I brought the issue to their attention immediately. Although they refused to deal with it by telephone, I had to email. That was on 5th January. As there was still no response by 12th January I emailed again to ask to arrange a refund. The following day they replied that they were speaking to the supplier and would I please wait a little longer. I am still waiting on 25th January. Today I received an email from them asking me to rate their service which I have done. I am rating here also because they clearly screen the reviews on their own website.

- 5 stars - I wish other companies had a service like Amazon/Healthcare4all Outstanding I would say