Good pricing and selection. Easy ordering and quick delivery. Had a problem with delivery and they fixed it right away!

Used Parts / Delayed shipment I was unaware the parts were used, you need to be more clear on that. Also, it took your team more than a week to ship the order. I needed this part for a downed machine so your delayed affected me. Tried reaching out via shopify chat, but no replay. The part worked, that is why I am giving 2 stars, hope my comments help you improve your processes.

Did not show up on time,I will be sending it back,for full refund!!!

Very poor response and no responsible staff to provide information on the order which was fully paid. When sent out only partial with noinformation. Too much delay. Our order IQE1590.

Missing half of my parts still...after months. I was told they shipped in another box simultaneously as the other three. A lady told me they were on backorder but just came in on Monday and she was shipping them out next day air so that we would have them yesterday(weeks ago). That never happened. I was told me they were shipping yesterday(week ago). The website still shows plenty of stock. When will we actually have this, and do you have tracking? This is holding up a job from being done and is very frustrating trying to explain why I don’t have these to my customer.

Hard to understand and didnt deliver as promised.

Very slow to ship. No shipping confirmation, only a "rate your experience" email. Had to call and ask when it would be shipping and she gave me the long tracking number over the phone. Some of the letters were mis interpreted so I had nothing.

Didn’t ship when promised. No communication

Ordered a motor on dec 12 to have it delivered the next day and did not receive it until January 6. Could never reach anyone on the phone or/and no one answered email. I will never use this company again.

I paid for overnight shipping, and this order didn't ship for 4 business days. Multiple calls and emails were not returned. You have to download an app just to get updates on your order, which is complete nonsense. I had no heat for a week because they couldn't ship a small parcel in a timely fashion, despite the fact the site says orders ship within one business day. I don't understand how they have positive reviews, unless of course the company is paying employees to write them.

Ordered paid for next day delivery never got it 2 calls/emails later it was sent out 2 weeks after I ordered!!

respectful service

The item I purchased was supposed to be shipped out Red Flag next day air and yet 1 week later it still has not been shipped. People don't answer the phone anymore and when they do the first thing they tell you is they will call you back, but never do. I have never dealt with a company that has this level of incompetence.

I paid for next day air before 10am and the product showed in stock ready to ship. When tracking product, it shows it will be delivered in 8 days. Can not get anyone to respond for a resolution.

Selected next day air shipping as it was critical to get the parts right away. They were sent USPS and show a delivery of Monday? So far no credit has been given for shipping?

As always, on time without any questions asked.

A great source of equipment with affordable costs and transparent communication.

We had a great talk with your team; they are really kind people.

Respuestas rápidas a nuestras consultas, buenos precios y entrega muy rápida. Fue una experiencia de compra excelente.

My order got canceled, but I got a decent response. Than I bought a replacement item from them. Thank you.