Amazing service and very helpful and friendly staff

Our gorgeous boy Ollie recently made the big journey from Scotland to Perth, Australia with Pets on The Move, and I honestly can't thank Jess and the team enough for making the whole process go so smoothly! The communication was excellent and we were kept informed and updated throughout the process. We were already in Australia and were worried about not being there to oversee things, there was no need to be worried at all. Ollie flew during the holiday period between Christmas and New Year, and even though the offices were closed, the communication and care and attention given was fantastic. I would highly recommend this company!

This company was amazing helping me get my cavoodle from Scotland to Australia, huge shout out to Jess for her patience & kindness is dealing with my constant questions & worries. Thank you - Alfie & I are now reunited not to be apart ever again

The team at Pets on the Move are excellent - we were doing a huge move from Edinburgh to San Francisco, and had no idea how to get my cat Affogato across the pond - it was also during a difficult period when international guidelines around moving animals had recently shifted. Pets on the Move were incredibly responsive, professional, and sensitive. You get the clear sense the safety and wellbeing of the animals is their top priority. They are incredibly knowledgeable and able to respond to changes in policy extremely quickly and confident. Affogato arrived at our new home in America safe and happy, immediately coming out of the (very large and well-made) carrier Pets on the Move provided and making herself right at home. Pets on the Move picked her up at my old home in Edinburgh and delivered her to our new door in America - couldn’t ask for a more efficient and easy service.

We decided to move to Dubai from the North East of England. Everyone we asked around mentioned that pets had to travel to Manchester or London to fly out. Thankfully, Alison introduced us to PetsOnTheMove. From my first conversation with Karen to meeting Jess and then finally the day my babies flew, everything was relaxed yet professional. I quized Karen about few google reviews and she was calm and gave me answers to each scenario that led to the google reviews. Thank you Karen for that because your answers and openness helped me feel more confident of choosing PetsOnTheMove. Jess is so warm and welcoming. The highlight was that my dogs (even the little suspicious one) took to Jess from the word go. Again when I saw both my dogs head over heels Jess, I knew that this was the right choice. I wasn't fussed about fancy 5 ⭐️ accommodation but was fussed about 7⭐️ care for my dogs and my decision was right. Thank you Karen, Jess and Adam.

We moved to Scotland two years ago and have just returned home to Australia. We cannot speak highly enough. The precision, professionalism, negotiation with our highlands vet Hamish was second to none. Our team included Ms Jess Milor as our primary liaison officer. Jess’ attention to detail saw a seamless time line, compliance with complicated procedures meant peace of mind. We also fought weather and snow to get to their depot in Glasgow with Karen their director reaching out a renegotiating another option drop off for our convenience and Jazz’s care. We were informed of her well being throughout her long journey and it felt personal and empathic. Moving? There is no better service internationally than Pets on the Move.

From start to finish Pets On The Move made the process of transporting our dog from Scotland to Australia stress free. After speaking to Karen on the phone I quickly knew I could trust Remo with their services. I was keen to use a company that flew from Glasgow to save my dog extra traveling journey to London. They worked with our vet on my behalf to organise and schedule appointments that Remo had to attend on exact dates to have him ready for flying. They sent me regular updates when Remo arrived in their care and then right up until he landed with us in Perth. The whole process was flawless. Jess and the team are very knowledgeable and we cannot thank them all enough for all the work that they put into getting our dog back with us. We will be forever grateful.

From start to finish the primary aim of the team was to ensure not only was my dog safely taken from home to home, but I was also stress free.. any stress on my side was self imposed. Jake was even known, by name , to the cabin crew, positively I must add. To see him leaping out of his crate at home and bop and dash around was proof that Pets on the Move mean what they say in their brochure About us,but really it’s all about you! Will send photographs of Jake when he stops chasing squirrels . He is one happy dog and I am smiling ear to ear..even when he treed a raccoon. My heartfelt thanks to you all.. already know the return trip is going to be with you🐕🐕🐕🐕❤️

I cannot stress how amazing Jess and the team at Pets on the Move were when we moved our sweet dog Ozzie from Scotland to Australia. They were there every step of the way, gave us detailed information on what we needed to do and when it needed to be done by and they were always available to answer any questions this anxious dog owner had! The pricing was reasonable for such a long journey (and it included our quarantine fees too) so it was all covered by one payment which I really appreciated! They also provided us with updates throughout Ozzies journey which again we really appreciated! Honestly if you are moving a pet to any part of the world from Scotland use Pets on the Move!

Jessica at Pets on the Move has been absolutely phenomenal from start to finish. Relocating our dog from the UK while being based in Australia was a process made easy due to Jess at Pets on the Move. I cannot recommend them enough to anyone looking to relocate their dog!

This company is outstanding, I am not sure how I would have made this move without them. Moving to Dubai from Scotland with a family and pets isn't easy. The attention to detail and care they provide is unmatched. I wouldn't hesitate to use them again for the next trip

I was recommended Pets on the Move via a friend whose brother had used them a number of times, and I am so grateful for the recommendation. Very experienced staff, always felt personal and friendly and very clear and honest with their advice and approach. It was clear that they really cared about our dog and that her welfare was their priority. All paperwork and instructions were clear and well managed and the whole process went very well. We were travelling from Scotland and so would always have a connection, making the trip more complicated , and again they advised on the best routes and helped make this stress free. We had unfortunately travelled on the day of the big IT problem that disrupted all flights and meant that our pet had a few extra days in Schipol. The team at Pets on the Move communicated this very well and made sure we had regular updates on how she was doing.