I got a new laptop with windows 11 home, wanted to upgrade to windows 11 pro. Microsoft store, bought it and it didn't install, gave an error instead. Lost $100. When to Direct Deals, they got me the activation key right away, still had problems getting it activated. Then Suraj jumped on my machine with teamviewer and fixed my problems. He also did a few updates and got the license activated in no time. Made my day, will do business with them again in the future. Better than doing business with Microsoft.

It took a while until we got a product key via e-mail but the key worked. OK so far.

I just want to say Suraj is one of the best, the guy was awesome, the guy know his stuff, he is truly one of the best

I would have given more stars if the first Key Code sent had allowed me to install the product. A lot of trouble on my part was needed to finally get a new Key code and a Direct Deals employee had to to remotely install it. Since my internet is very poor, I had to drive 30 miles to the nearest location with sufficient internet speed to complete the download but since the first key code didn’t work, I had to do that on two different days. I appreciate the professionalism of the Direct Deals staff and I would possibly consider buying from them again.

While the item purchased was not compatible or what I needed for my device, Direct Deals refunded my payment and provided tech support for other options available for devices I own. Gayle , owner of Direct Deals called me personally to see how he can provide better service for my technology needs. Thank you for your time.

This was a very pleasant experience. Suraj is very pleasant and patient and I was totally lost without his knowledgeable expertise. I am most appreciative for such assistance and I will be happy to tell my friends of this experience. I do appreciate DD especially because of Suraj.

Easy to do business with Fast service Great value for your money

I purchased a version of Microsoft office from DD and mistakenly puchased one without the program I needed. One of their customer service reps let me pay the difference to get the right one and helped me install it Was happy for the help.

Excellent reputable company. Saved a bundle on Windows 11 pro.

Great service!

2012 Standard R2 Purchase was quick and easy. Received the license within a day.

Direct deals is Great

I purchased MS Office but was unable to make the product key work. I contacted support and Suraj was able to get the whole thing sorted out. He was very patient with my frustrations and I very much appreciate his capability to troubleshoot. Everything seems to be working great now. Thanks for your help Suraj.

quickness and accuracy

Great US veteran owned company still serving us with great deals.

Great company to deal with. Service and technical support was excellent would highly recommend this company

Great prices, easy ordering, and fast delivery.

Prompt and valuable support.

Suraj was very helpful and gave me the help I needed. Thank you.

A company you can trust. Always get what you order.